<div dir="ltr">We have multiple DIDs with Earthlink that are reporting this issue. I'm pretty sure they have an open issue.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Oct 16, 2019 at 9:41 AM Phillip Alger via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="color:rgb(31,73,125)">Help Desk call volume has increased drastically stating one way or no audio. Almost all calls traverse Windstream at some point during traces.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif;color:rgb(31,73,125)">Phillip Alger
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<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif;color:rgb(31,73,125)">480-426-9841<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:"Times New Roman",serif;color:rgb(31,73,125)">Crexendo, Inc.<u></u><u></u></span></p>
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<p class="MsoNormal"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>> <b>On Behalf Of
</b>Rob Hall via Outages<br>
<b>Sent:</b> Wednesday, October 16, 2019 10:22 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> [outages] Spectrum/Comcast outage<u></u><u></u></p>
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<p class="MsoNormal">I’ve seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA, TN, VA primarily) with service on both Spectrum and Comcast. Is anyone seeing a backbone or transit issue that we could track this back to?<u></u><u></u></p>
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<p class="MsoNormal">Thanks!<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;color:rgb(0,32,96)">Rob Hall, </span>
</b><b><span style="font-size:10pt;color:rgb(0,32,96)">CCNP, CCP-V – </span></b><i><span style="font-size:12pt;color:rgb(0,32,96)">IT Manager</span></i><span style="font-size:12pt;color:rgb(0,32,96)"><br>
C 423.312.6003 </span><span style="font-size:12pt;color:rgb(192,0,0)">|</span><span style="font-size:12pt;color:rgb(0,32,96)"> O 423.272.7897
</span><span style="font-size:12pt;color:rgb(192,0,0)">|</span><span style="font-size:12pt;color:rgb(0,32,96)"> F 423.765.1881<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;color:rgb(0,32,96)">1040 Tidewater Court, Kingsport, TN 37660<u></u><u></u></span></p>
<p class="MsoNormal"><u><span style="font-size:12pt;font-family:"Times New Roman",serif;color:rgb(0,32,96)"><a href="mailto:rhall@lstaff.com" target="_blank">rhall@lstaff.com</a></span></u><span style="font-size:12pt;color:rgb(0,32,96)"> </span><span style="font-size:12pt;color:rgb(192,0,0)">|</span><span style="font-size:12pt;color:rgb(0,32,96)"> <a href="http://luttrellstaffing.com" target="_blank">luttrellstaffing.com</a>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="color:rgb(102,102,102);font-family:tahoma,sans-serif"><b style="color:rgb(153,153,153)">Chris Duncan</b><br><b style="color:rgb(51,51,51)">Account Manager</b></span><b style="font-family:tahoma,sans-serif;color:rgb(51,51,51)"><br>D: 310.409.1454</b><br style="font-family:tahoma,sans-serif"><img src="http://soundcurve.com/SoundCurve.Cropped.Signature.jpg"><br style="font-family:tahoma,sans-serif"><br></div><div><br></div><div><div style="font-size:12.8px">Earn a $10 credit on your next bill: review SoundCurve today!</div><div style="font-size:12.8px"><a href="https://www.whichvoip.com/reviews/soundcurve.php" target="_blank">https://www.whichvoip.com/reviews/soundcurve.php</a><br></div></div></div></div></div></div></div></div>