<div dir="auto">Both thinq and Verizon having some issues. Customers reporting some of their Verizon cellphones giving error messages on outbound calls. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Mar 16, 2020, 2:48 PM Osborn, Jake via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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>From ThinQ...</div>
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<p style="margin-bottom:1em">We are currently experiencing an intermittent service issue that affects call termination, causing some partners to experience call setup issues or dropped calls. PSTN forwarding is also affected by this issue.</p>
<p style="margin-bottom:1em">We’re hard at work on addressing the underlying cause, and more details will be provided. Please send a ticket to<span> </span><a href="mailto:support@thinq.com" rel="noopener noreferrer noreferrer" style="margin:0px;border-bottom:none" target="_blank">support@thinq.com</a><span> </span>to
get the latest information.</p>
<p style="margin-bottom:1em">Monitor service status via<span> </span><a href="https://email.thinq.com/e2t/c/*VBzz1w49KJSDW2qX6SP5f5xD60/*W4glhth815Ys4W4mGHyl9h9-Wv0/5/f18dQhb0SbTZ8XJ888N76clBYHyjJqVQJV2q2BpGsYW3hHh8X2P7_nXVbxYmW7b_fNZN634lhGYwxV3W4vgKM1999f65W6PVKcr6N3nBLW8xGZNH51vLd1W6bnXBc7mWrlTVdYttV2xrqD-W56Qnq996zRPSW6bT6L38RRjRDW5Ckvrl1fdmZQW1x4lQB6HdqlMW7nwHL41D5LLHW5sdGYy8gjY6LW8WBKbV56sy_8W2NhXFJ5nrZvFVtf3ll2LzLkDW1ShR4G2Q2mntW2sNSlJ78K3sBVtQ0RS2qJCfSW4g0DVT1SPMFKW4hTJ197KcPGjW2NrfFw3pB5dVW82b0ck76L9VLW3qsrDs5YK9gcW5MPkfk6XvbCpW1f_55G4QzG6yN7wnbLQphRGZW2RbqT13p801xW1j1h922nmG_QW6Bklj077RhGmW73R1h2224mvGW6Zkq9F1DcmrrW1crnH867DGzGW83JX008mnnJzW9dH4KX50CfKnW30Hpx611lb6XW9j7pb59c072gW4MrHw-2h99w-W4rQqsH5tgbCVW8_bWyl3QzSg8VQN_Tj1sQGh-f3tskjd04" rel="noopener noreferrer noreferrer" style="margin:0px;border-bottom:none" target="_blank">http://status.thinq.com</a><span> </span>at
our website. Thank you.</p>
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<div style="margin:0px"><span style="margin:0px">If you have questions or concerns, please reach out to your customer success specialist:</span></div>
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Phone: (919) 890-0000, option 1<br>
Email:<span> </span><a href="mailto:support@thinq.com" rel="noopener noreferrer noreferrer" style="margin:0px;border-bottom:none" target="_blank">support@thinq.com</a></p>
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<div id="m_-3948452946399725676divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank" rel="noreferrer">outages-bounces@outages.org</a>> on behalf of Izzy Goldstein - TeleGo via Outages <<a href="mailto:outages@outages.org" target="_blank" rel="noreferrer">outages@outages.org</a>><br>
<b>Sent:</b> Monday, March 16, 2020 3:35 PM<br>
<b>To:</b> outages <<a href="mailto:outages@outages.org" target="_blank" rel="noreferrer">outages@outages.org</a>><br>
<b>Subject:</b> [outages] Thinq outage</font>
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anyone else experiencing an outage (*calls not completing) with thinq ?</div>
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Izzy Goldstein </span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">Chief Technology
Officer </span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Main:
</span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(212)%20477-1000" value="+12124771000" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">(212)
477-1000 x 2085</a></span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Direct:
</span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(929)%20477-2085" value="+19294772085" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">(929)
477-2085</a></span></p>
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<span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website:</span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">
</span><a href="http://www.telego.net/" style="color:rgb(17,85,204);text-decoration:none" target="_blank" rel="noreferrer"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">www.telego.com</span></a><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="http://www.telego.com/" style="color:rgb(17,85,204);text-decoration:none" target="_blank" rel="noreferrer"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;font-weight:700;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><img width="182" height="54" style="border:none" src="https://lh4.googleusercontent.com/Ze7NkT2QtotXfVWbpWXrpSMRIcAdqb0Ci0_RZsAjQzmRrd-_v02-O86QlqwZnGUE8SlBECXBvJUPXSH7ZRyDvDVeaXQFSS5SiA4gan112DN-0s2D3prRdt2UeUprZQEo1YmUFfZ7"></span></a></p>
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.6667px;font-family:arial;color:rgb(153,153,153);font-style:italic;vertical-align:baseline;white-space:pre-wrap">Confidentiality Notice: This e-mail may contain
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"><br>
</span><a href="https://youtu.be/DaT8YAZ4V0w" style="color:rgb(17,85,204);font-size:12.8px;text-decoration:none" target="_blank" rel="noreferrer"><span style="font-size:14.6667px;font-family:arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">TeleGo
Hosted PBX</span></a><br>
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