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Got this update from CL.</div>
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<span style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">04/21/2020
16:07:37 GMT -</span><br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<span style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">***
CASCADED EXTERNAL NOTES 21-Apr-2020 16:07:34 GMT From CASE: 18573666 - Event</span><br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<span style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">IP
NOC reports that services are impacted by multiple fiber cuts that are impacting the CenturyLink network. Field Operations and all necessary repair personnel have arrived to the first fiber cut location and are currently working to pull in the slack on the
fiber span. Approximately 3,000 feet of fiber will be required to pulled in.</span><br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<span style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">04/21/2020
16:05:08 GMT - 04/21/2020 15:34:02 GMT - On April 21 at 13:55 GMT, CenturyLink identified a service impact in multiple markets impacting IP services. As this network fault is impacting multiple customers, the event has increased visibility with CenturyLink
leadership. As such, client trouble ticket associated to this fault have been automatically escalated to higher priority.</span><br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
<span style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255); display: inline !important">The
NOC is engaged and investigating in order to isolate the cause. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting efforts and
details may evolve as the discovery process evolves through to service resolution, ticket closure, or post incident review.</span><br style="color: rgb(32, 31, 30); font-family: "Segoe UI", "Segoe UI Web (West European)", "Segoe UI", -apple-system, system-ui, Roboto, "Helvetica Neue", sans-serif; font-size: 14.6667px; background-color: rgb(255, 255, 255)">
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<span style="color:#009CDE;text-transform: uppercase;font-family:Arial, sans-serif"><b>Bobin Joseph</b></span><b> </b>
<span style="color:#425563;font-family:Arial, sans-serif"> Senior Network Engineer</span><br>
<span style="color:#009CDE;font-family:Arial, sans-serif"> <b>Direct </b></span><span style="color:#425563;"> +1 858-380-3052</span>
<span style="color:#009CDE;font-family:Arial, sans-serif"> <b></b></span><span style="color:#425563;"> </span><br>
<b><a href="https://www.lytx.com/en-us" style="color:#009CDE;font-family:Arial, sans-serif;text-decoration:none" target="_blank">www.lytx.com</a></b><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Outages <outages-bounces@outages.org> on behalf of Eric Flanery via Outages <outages@outages.org><br>
<b>Sent:</b> Tuesday, April 21, 2020 8:57 AM<br>
<b>To:</b> outages@outages.org <outages@outages.org><br>
<b>Subject:</b> Re: [outages] Centurylink Packet Loss - Socal</font>
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<div class="PlainText">We are also seeing ~10% loss and ~100ms extra latency on CTL; between Spokane, WA and DC. It does appear to be occurring on the old L3 network.<br>
<br>
--Eric<br>
<br>
-----Original Message-----<br>
From: Outages <outages-bounces@outages.org> On Behalf Of Douglas K. Rand via Outages<br>
Sent: Tuesday, April 21, 2020 8:43 AM<br>
To: outages@outages.org<br>
Subject: ADV: Re: [outages] Centurylink Packet Loss - Socal<br>
<br>
We have been seeing CL packet loss since around 9:30am CDT. Mostly on their Level3 network, seems to be between Atlanta and Minneapolis for us. Perhaps a broader CL/L3 issue?<br>
<br>
On 4/21/20 10:36 AM, Samuel Jackson via Outages wrote:<br>
> Anyone experiencing CL internet packet loss in the San Diego area? We <br>
> started seeing a spike around 7am PDT. Pings to multiple remote sites <br>
> show around 40% loss.<br>
> <br>
> Downdetector also shows some activity.<br>
> <br>
> Thanks,<br>
> Bobin<br>
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