<div dir="auto">OVH is a very nice service while its running.<div dir="auto">If u need support ... just cry.</div><div dir="auto">Weekends and Hollidays, you can not talk with support, just a ticket system readed only in the next business day...</div><div dir="auto"><br></div><div dir="auto">As an OVH customer since 2005, i appreciate the quality but the small invidents i had i the past takes long time to be resolved.</div><div dir="auto"><br></div><div dir="auto">Again, while is running is perfect...</div><div dir="auto"><br></div><div dir="auto">Cross fingers and power up a light to GOD may help.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Em seg, 7 de set de 2020 14:22, Vlad Dascalu via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> escreveu:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">
<div>Hey</div><div><br></div><div>Does anyone have a proper contact point for OVH NOC (besides <a href="mailto:noc@ovh.net" target="_blank" rel="noreferrer">noc@ovh.net</a> ?)</div><div><br></div><div>Traceroute
is showing 100% package loss on an IPv6 path in their AS, despite being
routable from other ASes. I've reported it for hours but have no
reaction from them. Is it normal?</div><div><br></div><div>( Should we,
as an Internet community, make a plan of attack regarding accountability
on responsiveness for large ISP providers in the light of the recent
Level3 incident? )<br></div><div><br></div><div>Anyway, below you can find the problematic traceroute.</div><br><div>
<div># wget http://[2607:5300:60:6195::1]<br>--2020-09-07 05:39:39-- http://[2607:5300:60:6195::1]/<br>Connecting to [2607:5300:60:6195::1]:80... failed: Connection timed out.</div>
</div><div><br></div><div>
<div># traceroute 2607:5300:60:6195::1<br>traceroute to 2607:5300:60:6195::1 (2607:5300:60:6195::1), 30 hops max, 80 byte packets<br> 1 * * *<br> 2 <a href="http://xe-0-0-25-1.a01.atlnga05.us.bb.gin.ntt.net" target="_blank" rel="noreferrer">xe-0-0-25-1.a01.atlnga05.us.bb.gin.ntt.net</a> (2001:418:0:5000::622) 1.012 ms 1.012 ms 1.017 ms<br> 3 <a href="http://ae-6.r23.atlnga05.us.bb.gin.ntt.net" target="_blank" rel="noreferrer">ae-6.r23.atlnga05.us.bb.gin.ntt.net</a> (2001:418:0:2000::22a) 0.635 ms <a href="http://ae-16.r22.atlnga05.us.bb.gin.ntt.net" target="_blank" rel="noreferrer">ae-16.r22.atlnga05.us.bb.gin.ntt.net</a> (2001:418:0:2000::20e) 1.004 ms <a href="http://ae-6.r23.atlnga05.us.bb.gin.ntt.net" target="_blank" rel="noreferrer">ae-6.r23.atlnga05.us.bb.gin.ntt.net</a> (2001:418:0:2000::22a) 0.646 ms<br> 4 <a href="http://ae-9.r04.atlnga05.us.bb.gin.ntt.net" target="_blank" rel="noreferrer">ae-9.r04.atlnga05.us.bb.gin.ntt.net</a> (2001:418:0:2000::14d) 1.077 ms 1.079 ms 1.075 ms<br> 5 2001:418:0:4000::a2 (2001:418:0:4000::a2) 1.052 ms * 1.036 ms<br> 6 <a href="http://rest-bb1-v6.telia.net" target="_blank" rel="noreferrer">rest-bb1-v6.telia.net</a> (2001:2000:3019:73::1) 16.727 ms <a href="http://ash-bb2-v6.telia.net" target="_blank" rel="noreferrer">ash-bb2-v6.telia.net</a> (2001:2000:3019:74::1) 13.431 ms 13.480 ms<br> 7 * * *<br> 8 <a href="http://be100-1007.nwk-5-a9.nj.us" target="_blank" rel="noreferrer">be100-1007.nwk-5-a9.nj.us</a> (2607:5300::2) 17.916 ms * *<br> 9 <a href="http://be102.bhs-g2-nc5.qc.ca" target="_blank" rel="noreferrer">be102.bhs-g2-nc5.qc.ca</a> (2607:5300::1ce) 27.694 ms 25.405 ms 29.696 ms<br>10 <a href="http://vl100.bhs-d2-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d2-a75.qc.ca</a> (2607:5300::1cd) 27.329 ms 27.455 ms 24.885 ms<br>11 2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b) 24.216 ms 24.391 ms 24.381 ms<br>12 * * *<br>13 * * *<br>14 * * *<br>15 * * *<br>16 * * *<br>17 * * *<br>18 * * *<br>19 * * *<br>20 * * *<br>21 * * *<br>22 * * *<br>23 * * *<br>24 * * *<br>25 * * *<br>26 * * *<br>27 * * *<br>28 * * *<br>29 * * *<br>30 * * *</div><div><br></div><div>If
it helps, I tested connectivity through 3 other continents and they
work ok. Seems BGP resolves it to the right ASN but there is a routing
dead-end inside the BHS router config.</div><div><br></div><div>Traceroute working from other locations, if it helps:</div><div><br></div><div>Germany (Hetzner):<br></div>traceroute to <a href="http://ca1.beetux.com" target="_blank" rel="noreferrer">ca1.beetux.com</a> (2607:5300:60:6195::1), 30 hops max, 80 byte packets<br> 1 <a href="http://ex9k1.dc7.fsn1.hetzner.com" target="_blank" rel="noreferrer">ex9k1.dc7.fsn1.hetzner.com</a> (2a01:4f8::a:16:a) 0.489 ms 0.478 ms 0.471 ms<br> 2 <a href="http://core23.fsn1.hetzner.com" target="_blank" rel="noreferrer">core23.fsn1.hetzner.com</a> (2a01:4f8:0:3::271) 0.464 ms <a href="http://core24.fsn1.hetzner.com" target="_blank" rel="noreferrer">core24.fsn1.hetzner.com</a> (2a01:4f8:0:3::275) 0.434 ms <a href="http://core23.fsn1.hetzner.com" target="_blank" rel="noreferrer">core23.fsn1.hetzner.com</a> (2a01:4f8:0:3::271) 0.447 ms<br> 3 <a href="http://core5.fra.hetzner.com" target="_blank" rel="noreferrer">core5.fra.hetzner.com</a> (2a01:4f8:0:3::33a) 16.099 ms <a href="http://core0.fra.hetzner.com" target="_blank" rel="noreferrer">core0.fra.hetzner.com</a> (2a01:4f8:0:3::365) 5.107 ms <a href="http://core5.fra.hetzner.com" target="_blank" rel="noreferrer">core5.fra.hetzner.com</a> (2a01:4f8:0:3::33a) 16.090 ms<br> 4 <a href="http://core9.fra.hetzner.com" target="_blank" rel="noreferrer">core9.fra.hetzner.com</a> (2a01:4f8:0:3::2fa) 5.438 ms 5.433 ms <a href="http://core8.fra.hetzner.com" target="_blank" rel="noreferrer">core8.fra.hetzner.com</a> (2a01:4f8:0:3::33d) 5.409 ms<br> 5 * * *<br> 6 2001:41d0::257b (2001:41d0::257b) 6.192 ms * 2001:41d0::2579 (2001:41d0::2579) 5.766 ms<br> 7 2001:41d0:aaaa:100::3 (2001:41d0:aaaa:100::3) 22.947 ms 16.798 ms 23.640 ms<br> 8 * * 2001:41d0:aaaa:100::2 (2001:41d0:aaaa:100::2) 6.062 ms<br> 9 * * *<br>10 * * *<br>11 * * *<br>12 <a href="http://be102.bhs-g1-nc5.qc.ca" target="_blank" rel="noreferrer">be102.bhs-g1-nc5.qc.ca</a> (2607:5300::1c6) 95.367 ms 96.431 ms <a href="http://be102.bhs-g2-nc5.qc.ca" target="_blank" rel="noreferrer">be102.bhs-g2-nc5.qc.ca</a> (2607:5300::1ce) 98.105 ms<br>13 <a href="http://vl100.bhs-d1-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d1-a75.qc.ca</a> (2607:5300::1c3) 94.740 ms <a href="http://vl100.bhs-d2-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d2-a75.qc.ca</a> (2607:5300::1cd) 95.564 ms 93.632 ms<br>14
2001:41d0:0:50::6:809 (2001:41d0:0:50::6:809) 94.240 ms
2001:41d0:0:50::6:80d (2001:41d0:0:50::6:80d) 91.366 ms
2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b) 94.574 ms<br>15 * * *<br><div>16 <a href="http://ca1.beetux.com" target="_blank" rel="noreferrer">ca1.beetux.com</a> (2607:5300:60:6195::1) 91.282 ms !X 92.104 ms !X 92.496 ms !X</div><div><br></div><div>Brazil:</div><div>traceroute to <a href="http://ca1.beetux.com" target="_blank" rel="noreferrer">ca1.beetux.com</a> (2607:5300:60:6195::1), 30 hops max, 80 byte packet s<br> 1 <a href="http://hsrp.gcore.lu" target="_blank" rel="noreferrer">hsrp.gcore.lu</a> (2a03:90c0:186::3) 0.704 ms 0.457 ms 0.669 ms<br> 2 2a03:90c0:180:1:253::226 (2a03:90c0:180:1:253::226) 0.695 ms 0.668 ms 0.6 44 ms<br> 3 <a href="http://g-core-labs.sanpaolo7.spa.seabone.net" target="_blank" rel="noreferrer">g-core-labs.sanpaolo7.spa.seabone.net</a> (2001:41a8:5200:2::1e1) 0.734 ms 2001 :1498:1:bf1::1 (2001:1498:1:bf1::1) 0.723 ms 0.701 ms<br> 4 <a href="http://mia15-loop0-v6.mia.seabone.net" target="_blank" rel="noreferrer">mia15-loop0-v6.mia.seabone.net</a> (2001:41a8:4020::f) 109.816 ms 110.905 ms 2 001:1498:1::100:138 (2001:1498:1::100:138) 134.126 ms<br> 5
2001:1498:1::32:113 (2001:1498:1::32:113) 110.835 ms *
2001:1498:1::32:146 (2001:1498:1::32:146) 131.040 ms<br> 6 * * *<br> 7 * <a href="http://be102.bhs-g1-nc5.qc.ca" target="_blank" rel="noreferrer">be102.bhs-g1-nc5.qc.ca</a> (2607:5300::1c6) 137.615 ms *<br> 8 <a href="http://vl100.bhs-d1-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d1-a75.qc.ca</a> (2607:5300::1c3) 137.997 ms * <a href="http://be102.bhs-g1-nc5.qc.ca" target="_blank" rel="noreferrer">be102.bhs-g1-nc5.qc.ca</a> (2607:5300::1c6) 133.250 ms<br> 9 <a href="http://vl100.bhs-d1-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d1-a75.qc.ca</a> (2607:5300::1c3) 132.065 ms 2001:41d0:0:50::6:80d (2 001:41d0:0:50::6:80d) 130.865 ms <a href="http://vl100.bhs-d1-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d1-a75.qc.ca</a> (2607:5300::1c3) 132.1 55 ms<br>10 2001:41d0:0:50::6:80f (2001:41d0:0:50::6:80f) 132.028 ms * *<br>11 <a href="http://ca1.beetux.com" target="_blank" rel="noreferrer">ca1.beetux.com</a> (2607:5300:60:6195::1) 121.118 ms !X 132.094 ms !X 148.398 ms !X</div><div><br></div><div>Singapore:</div><div>traceroute to <a href="http://ca1.beetux.com" target="_blank" rel="noreferrer">ca1.beetux.com</a> (2607:5300:60:6195::1), 30 hops max, 80 byte packets<br> 1 2400:6180:0:d1:ffff:ffff:ffff:fff2 (2400:6180:0:d1:ffff:ffff:ffff:fff2) 0.659 ms 0.638 ms 0.619 ms<br> 2 2604:a880:ffff:9::26a (2604:a880:ffff:9::26a) 0.960 ms 2604:a880:ffff:9::276 (2604:a880:ffff:9::276) 1.077 ms 1.057 ms<br> 3
2604:a880:ffff:9::265 (2604:a880:ffff:9::265) 0.865 ms
2604:a880:ffff:9::271 (2604:a880:ffff:9::271) 0.884 ms
2604:a880:ffff:9::263 (2604:a880:ffff:9::263) 0.835 ms<br> 4
2604:a880:ffff:9:0:1:0:6 (2604:a880:ffff:9:0:1:0:6) 1.148 ms
2604:a880:ffff:9:0:1:0:e (2604:a880:ffff:9:0:1:0:e) 1.135 ms
2604:a880:ffff:9:0:1:0:4 (2604:a880:ffff:9:0:1:0:4) 1.105 ms<br> 5 2403:e800:508:100::1 (2403:e800:508:100::1) 1.205 ms * *<br> 6 * * *<br> 7 * * *<br> 8 * * *<br> 9 * * *<br>10 <a href="http://be100-104.pao-sv8-bb1-a9.ca.us" target="_blank" rel="noreferrer">be100-104.pao-sv8-bb1-a9.ca.us</a> (2607:5300::24) 168.764 ms 186.737 ms 186.765 ms<br>11 <a href="http://be100-1371.chi-5-a9.il.us" target="_blank" rel="noreferrer">be100-1371.chi-5-a9.il.us</a> (2607:5300::af) 211.537 ms <a href="http://be100-1370.chi-1-a9.il.us" target="_blank" rel="noreferrer">be100-1370.chi-1-a9.il.us</a> (2607:5300::59) 222.876 ms 204.043 ms<br>12 <a href="http://be103.bhs-g1-nc5.qc.ca" target="_blank" rel="noreferrer">be103.bhs-g1-nc5.qc.ca</a> (2607:5300::1c8) 408.785 ms 265.277 ms 230.064 ms<br>13 <a href="http://vl100.bhs-d1-a75.qc.ca" target="_blank" rel="noreferrer">vl100.bhs-d1-a75.qc.ca</a> (2607:5300::1c3) 230.897 ms 230.898 ms 230.683 ms<br>14
2001:41d0:0:50::6:809 (2001:41d0:0:50::6:809) 228.107 ms 246.649 ms
2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b) 250.099 ms<br>15 * * *<br>16 <a href="http://ca1.beetux.com" target="_blank" rel="noreferrer">ca1.beetux.com</a> (2607:5300:60:6195::1) 244.269 ms !X 230.678 ms !X 245.223 ms !X</div></div>
</div>
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