<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left;" dir="auto">
Resolution:
<table style="font-family: "Open Sans", arial, sans-serif; width: 528.762px; margin: 0px; text-align: center; font-size: 12px;">
<tbody>
<tr style="font-family: Arial, Helvetica, sans-serif; text-align: left">
<td colspan="4" data-ogsc="" data-ogsb="" style="font-weight: bold; margin: 0px; width: 524.952px;">
Notification Details</td>
</tr>
<tr style="font-family: Arial, Helvetica, sans-serif; text-align: left">
<td data-ogsc="" data-ogsb="" style="font-weight: normal; margin: 0px; width: 523.048px;">
The Spectrum Enterprise NOC confirmed service restored after a Force Majeure event caused by fiber cut caused by underground utility work. This will serve as the final notification</td>
</tr>
</tbody>
</table>
</div>
<div id="ms-outlook-mobile-signature">
<div><br>
</div>
Abhi Devireddy</div>
<div id="id-91ec4751-94ba-42d1-9067-b70c11d4d08f" class="ms-outlook-mobile-reference-message">
<div style="font-family: sans-serif; font-size: 10.8pt; color: rgb(0, 0, 0);"><br>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg"><strong>From:</strong> Outages <outages-bounces@outages.org> on behalf of Abhi Devireddy via Outages <outages@outages.org><br>
<strong>Sent:</strong> Wednesday, January 6, 2021, 3:51 PM<br>
<strong>To:</strong> Outages@outages.org; Goli, Matthew W.<br>
<strong>Subject:</strong> Re: [outages] High packet loss on Spectrum in Southern Minnesota<br>
</div>
<br>
<meta content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none">
<!--
p
{margin-top:0;
margin-bottom:0}
-->
</style>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
<u>Update</u>: It's a backbone fiber between MN and WI that was impacted in <span style="font-size:12pt">Mazomanie, WI and </span>Duluth, MN. <span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">Teams were dispatched and one's arrived
on site.</span></div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
Still no confirmed ETR.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
Abhi</div>
<div id="appendonsend"></div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size: 11pt;" data-ogsc=""><b>From:</b> Outages <outages-bounces@outages.org> on behalf of Goli, Matthew W. via Outages <outages@outages.org><br>
<b>Sent:</b> Wednesday, January 6, 2021 2:36 PM<br>
<b>To:</b> Outages@outages.org <Outages@outages.org><br>
<b>Subject:</b> Re: [outages] High packet loss on Spectrum in Southern Minnesota</font>
<div> </div>
</div>
<style>
<!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
p.x_MsoNormal, li.x_MsoNormal, div.x_MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif}
a:link, span.x_MsoHyperlink
{color:blue;
text-decoration:underline}
a:visited, span.x_MsoHyperlinkFollowed
{color:purple;
text-decoration:underline}
p
{margin-right:0in;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif}
p.x_msonormal0, li.x_msonormal0, div.x_msonormal0
{margin-right:0in;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif}
span.x_EmailStyle19
{font-family:"Calibri",sans-serif;
color:#1F497D}
span.x_EmailStyle20
{font-family:"Calibri",sans-serif;
color:windowtext}
.x_MsoChpDefault
{font-size:10.0pt}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
-->
</style>
<div lang="EN-US">
<div class="x_WordSection1">
<p class="x_MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Hello,</span></p>
<p class="x_MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></p>
<p class="x_MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">We’re in central Wisconsin and we’re impacted by this outage. Just received communication from Spectrum stating there is a confirmed fiber cut.
Fiber recovery teams have been engaged but there is no ETR at this time.</span></p>
<p class="x_MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></p>
<p class="x_MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_MsoNormal"><b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"> Outages <outages-bounces@outages.org>
<b>On Behalf Of </b>John Knutson via Outages<br>
<b>Sent:</b> Wednesday, January 6, 2021 2:29 PM<br>
<b>To:</b> Abhi Devireddy <abhi@devireddy.com><br>
<b>Cc:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] High packet loss on Spectrum in Southern Minnesota</span></p>
</div>
</div>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size: 14pt; color: black; background: rgb(244, 66, 66);">CAUTION!!</span></b><span style="background: rgb(244, 66, 66);"> This email originated from outside of the organization. Do not
click links or open attachments unless you recognize the sender and know the content is safe.</span></p>
<div>
<div>
<p class="x_MsoNormal">I've got a coworker in Elk River, MN who has no connectivity. I am on Spectrum in Dayton, MN about 10 miles south of that and mine has been working fine so far. Both are residential cable connections.</p>
</div>
<p class="x_MsoNormal"> </p>
<div>
<div>
<p class="x_MsoNormal">On Wed, Jan 6, 2021 at 1:36 PM Abhi Devireddy via Outages <<a href="mailto:outages@outages.org" data-ogsc="" style="">outages@outages.org</a>> wrote:</p>
</div>
<blockquote style="border:none; border-left:solid #CCCCCC 1.0pt; padding:0in 0in 0in 6.0pt; margin-left:4.8pt; margin-right:0in">
<div>
<div>
<p class="x_MsoNormal" style="background: white;"><span style="font-family: Calibri, sans-serif; color: black;">No v4/v6 connectivity in Northern MN. Looks like our peering traffic with them dropped to zero as well.</span></p>
</div>
<div>
<p class="x_MsoNormal" style="background: white;"><span style="font-family: Calibri, sans-serif; color: black;">Abhi</span></p>
</div>
<div class="x_MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="x_gmail-m_2444488555628119086divRplyFwdMsg">
<p class="x_MsoNormal"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: black;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: black;"> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank" data-ogsc="" style="">outages-bounces@outages.org</a>>
on behalf of Nathan Engelhardt via Outages <<a href="mailto:outages@outages.org" target="_blank" data-ogsc="" style="">outages@outages.org</a>><br>
<b>Sent:</b> Wednesday, January 6, 2021 12:56 PM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank" data-ogsc="" style="">
outages@outages.org</a> <<a href="mailto:outages@outages.org" target="_blank" data-ogsc="" style="">outages@outages.org</a>><br>
<b>Subject:</b> Re: [outages] High packet loss on Spectrum in Southern Minnesota</span>
</p>
<div>
<p class="x_MsoNormal"> </p>
</div>
</div>
<div>
<div>
<p style="margin-bottom:12.0pt">Update/additional info: Losses are only occurring over IPv4. IPv6 is performing normally, for what it’s worth.</p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank" data-ogsc="" style="">outages-bounces@outages.org</a>>
<b>On Behalf Of </b>Nathan Engelhardt via Outages<br>
<b>Sent:</b> Wednesday, January 6, 2021 12:45 PM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank" data-ogsc="" style="">
outages@outages.org</a><br>
<b>Subject:</b> [outages] High packet loss on Spectrum in Southern Minnesota</p>
</div>
</div>
<p> </p>
<p style="background: white;"><span style="color: rgb(33, 33, 33);">A few of my coworkers and I, all WFH and on Spectrum, are seeing high packet loss. South-Central Minnesota.</span></p>
</div>
</div>
</div>
<p class="x_MsoNormal">_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank" data-ogsc="" style="">Outages@outages.org</a><br>
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_outages&d=DwMFaQ&c=H9sKjySOxkEUlv6FCmLbDCi7dHeMYYlEAPhJuukydBA&r=ypd9R9RwEep7F_Y9NA2KU1jaFQKgVsuSsf3KuEyKqPs&m=2l-Fsc0qv1-s17b4DRrd9c7Ag_qAQ9QGkhDY5K1slyw&s=BgAQWVNaZcs_455fU-wUQQYrwa0xQJiqtSgzIGwZyOM&e=" target="_blank" data-ogsc="" style="">https://puck.nether.net/mailman/listinfo/outages
[puck.nether.net]</a></p>
</blockquote>
</div>
</div>
</div>
<p class="x_MsoNormal"><b><span style="font-size: 10pt; font-family: Times-Bold; color: rgb(66, 66, 131);">CONFIDENTIALITY AND LEGAL NOTICE</span><br>
<span style="font-size: 7.5pt; font-family: Times-Roman; color: rgb(31, 73, 125);">This electronic mail transmission is confidential, may be privileged and should be read or retained only by the intended recipient. If the reader of this transmission is not
the intended recipient, you are hereby notified that any distribution or copying hereof is strictly prohibited. If you have received this transmission in error, please immediately notify the sender and remove it from your system. E-mail is not necessarily
a secure communication method, therefore the sender shall not be responsible for any changes that occur during its transfer. All e-mails are scanned for viruses, however, files attached to this e-mail may contain viruses that could harm the systems of the
recipient. Any opinions expressed in this email must be confirmed in writing and signed by the sender to have legal validity.
</span></b></p>
</div>
<br>
</div>
</body>
</html>