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<p class="MsoNormal">Yes looks like we had an issue with HE over PHNX IX that was the root of the issue not the IX itself.<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Matthew Sutton <msutton@avidphone.com> <br>
<b>Sent:</b> Friday, May 7, 2021 12:42 PM<br>
<b>To:</b> Adam Gregory <adam.gregory@amnetsystems.com><br>
<b>Cc:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] Phoenix-IX<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#616161">We had several customers and an employee out west that all had issues this morning. It looks like the traffic was getting to HE in LA and then stopping. Traceroutes are now looking
better. We suspected HE was having an issue between LA and Denver, but no confirmation of that. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#616161">-Matthew</span><o:p></o:p></p>
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<p class="MsoNormal">On Fri, May 7, 2021 at 11:36 AM Adam Gregory via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Appears Phoenix-IX is suffering an outage<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p>
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