<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">We are currently seeing problems from at least Verizon Wireless calling to a toll-free number provided to us by Voyant.<div class=""><br class=""></div><div class="">Callers get a bored-sounding guy giving the “no routes found” error.</div><div class=""><br class=""></div><div class="">-Matt<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Jun 24, 2021, at 9:51 AM, Ufer, Robert via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta charset="UTF-8" class=""><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I am seeing issues completing calls in the region – were are running our SIP trunks through Intrado and they see connection issues on the carrier side. It looks like SIP peering is broken in the Sprint / T-mobile carrier network for the region. Verizon and AT&T are working but Sprint and T-mobile DID calls are failing with a “no routes found” error.<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Thanks,<o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Robert Ufer<o:p class=""></o:p></span></b></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Network Architect<o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Information Technology<o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Network Operations<o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class=""><a href="mailto:rufer1@hfhs.org" class=""><span style="color: rgb(5, 99, 193);" class="">rufer1@hfhs.org</span></a><o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Pronouns: He / Him<o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Tel: 248-853-3687<o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class="">Mobile: 616-745-2534<o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><a href="http://wwww.henryford.com/" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif; color: rgb(5, 99, 193);" class="">HenryFord.com</span></a><span style="font-size: 10pt; font-family: Candara, sans-serif;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class=""><img border="0" id="_x0000_i1030" style="" class="" apple-inline="yes" src="cid:image007.png@01D768DE.7C51C100"><o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="font-size: 10pt; font-family: Candara, sans-serif;" class=""><o:p class=""> </o:p></span></b></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><a href="http://www.facebook.com/henryfordhealthsystem" class=""><span style="font-size: 10pt; color: windowtext; text-decoration: none;" class=""><img border="0" id="Picture_x0020_2" alt="Henry-Ford_FB_32x32pxls" style="" class="" apple-inline="yes" src="cid:image002.jpg@01D768DE.7C44C8B0"></span></a><a href="http://www.twitter.com/henryfordnews" class=""><span style="font-size: 10pt; color: windowtext; text-decoration: none;" class=""><img border="0" id="Picture_x0020_3" alt="Henry-Ford_Twitter_32x32pxls" style="" class="" apple-inline="yes" src="cid:image003.jpg@01D768DE.7C44C8B0"></span></a><a href="http://www.instagram.com/henryfordhealthsystem" class=""><span style="font-size: 10pt; color: windowtext; text-decoration: none;" class=""><img border="0" id="Picture_x0020_4" alt="instagram-logo_5" style="" class="" apple-inline="yes" src="cid:image004.jpg@01D768DE.7C44C8B0"></span></a><a href="http://www.pinterest.com/henryfordhealth" class=""><span style="font-size: 10pt; color: blue; text-decoration: none;" class=""><img border="0" id="Picture_x0020_5" alt="114266_stieber_email-pinterest_5.16" style="" class="" apple-inline="yes" src="cid:image005.jpg@01D768DE.7C44C8B0"></span></a><a href="http://www.youtube.com/henryfordtv" class=""><span style="font-size: 10pt; color: windowtext; text-decoration: none;" class=""><img border="0" id="Picture_x0020_6" alt="Henry-Ford_Youtube_32x32pxls" style="" class="" apple-inline="yes" src="cid:image006.jpg@01D768DE.7C44C8B0"></span></a><span style="font-size: 10pt;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(225, 225, 225); padding: 3pt 0in 0in;" class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Outages <<a href="mailto:outages-bounces@outages.org" class="">outages-bounces@outages.org</a>><span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Anthony Concepcion via Outages<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, June 24, 2021 09:43<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span><a href="mailto:outages@outages.org" class="">outages@outages.org</a><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>[outages] Mobile calling issues - Michigan/Detroit<o:p class=""></o:p></div></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; text-align: center;" class=""><br class=""><b class=""><span style="color: red;" class="">CAUTION CYBER RISK: EXTERNAL E-Mail. Do not click links or open attachments unless you recognize the sender, expected to receive this content, and you believe it to be safe. Delete this message; or forward the email to spam@ hfhs org if suspicious.</span></b><o:p class=""></o:p></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><div class=""><div class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Anyone seeing issues with mobile calls not completing in the Detroit/Rochester Hills area?<o:p class=""></o:p></div></div><div class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><div class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;" class="">We're receiving reports of calls not completing to our network from tmobile/sprint..<o:p class=""></o:p></div></div></div></div><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><hr style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><font face="Arial" color="Gray" size="1" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><br class="">CONFIDENTIALITY NOTICE: This email contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. 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If you do not believe that our policy gives you the privacy and security protection you need, do not send e-mail or Internet communications to us.</font><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""></span><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Outages mailing list</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><a href="mailto:Outages@outages.org" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">Outages@outages.org</a><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><a href="https://puck.nether.net/mailman/listinfo/outages" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">https://puck.nether.net/mailman/listinfo/outages</a></div></blockquote></div><br class=""></div></body></html>