<div dir="auto">Per Spectrum NOC, the issue has been resolved.<div dir="auto">"The Spectrum Enterprise NOC confirmed that a routing issue was found by Spectrum Enterprise Engineering team once corrected the severe packet loss and intermittent connectivity that customers were experiencing. This will serve as the final notification for this event. "</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 7, 2021, 1:14 PM Josh Luthman via Outages <<a href="mailto:outages@outages.org" target="_blank" rel="noreferrer">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Looks like there is an issue with the coax network.<br clear="all"><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div>> /tool traceroute 1.1.1.1<br> # ADDRESS LOSS SENT LAST AVG BEST WORST<br> 1 142.254.145.13 9.8% 143 timeout 13.5 7.9 100.7<br> 2 24.29.6.105 9.1% 143 24.3ms 42.4 13.4 226.8<br> 3 65.29.36.238 10.. 143 14.1ms 19.7 9.8 179.4<br> 4 65.29.1.46 14% 143 25ms 27.2 16.7 95.6<br> 5 66.109.6.66 10.. 143 34.1ms 30.7 23.8 141.6<br> 6 66.109.3.24 13.. 143 26.6ms 35.4 24.5 202<br> 7 209.18.43.59 8.4% 143 28.3ms 30.7 24.3 95.1<br> 8 173.245.63.56 12.. 143 42.2ms 39.3 27.5 135.5<br> 9 172.70.44.4 11.. 142 43.5ms 35.1 24.2 161.6<br>10 1.1.1.1 6.3% 142 44.1ms 33.4 24.1 149.8<br>11 1.1.1.1 0% 1 26.1ms 26.1 26.1 26.1<br></div><div><br></div><div><br></div><div>Fiber DIA seems just fine to me.</div><div><br></div><div> > /tool traceroute 1.1.1.1<br> # ADDRESS LOSS SENT LAST AVG BEST WORST<br> 1 10.10.10.1 0% 171 0.3ms 0.3 0.3 3.6<br> 2 192.149.254.1 0% 171 0.4ms 0.4 0.3 1.3<br> 3 74.218.88.129 0% 171 2ms 1.4 0.6 31.9<br> 4 65.189.190.189 0% 171 8.7ms 10.4 0.8 143.4<br> 5 65.29.38.112 0% 171 14.2ms 12.5 8.3 16.9<br> 6 65.29.1.46 0% 170 11.4ms 9.6 8.2 14.9<br> 7 66.109.6.12 0% 170 17.5ms 16.5 16.1 20<br> 8 66.109.3.24 0% 170 16.9ms 17.1 16.5 42.2<br> 9 209.18.43.59 0% 170 26.2ms 20.2 16.2 64.7<br>10 24.30.200.73 0% 170 20.4ms 31.1 16.7 89.4<br>11 172.70.44.2 0% 170 17.2ms 19.5 16.6 72.3<br>12 1.1.1.1 0% 170 16.2ms 16.4 16.2 31.5<br></div><div><br></div>Josh Luthman<br>24/7 Help Desk: 937-552-2340<br>Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373</div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 7, 2021 at 1:09 PM Savarrah Goss via Outages <<a href="mailto:outages@outages.org" rel="noreferrer noreferrer" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><a href="https://app.fing.com/internet/outage/DROP:US-Ohio--Spectrum%20Business@2021-09-07-1650-00000" rel="noreferrer noreferrer" target="_blank">https://app.fing.com/internet/outage/DROP:US-Ohio--Spectrum%20Business@2021-09-07-1650-00000</a><u></u><u></u></p>
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<b><span style="font-family:Arial,sans-serif;color:navy">Savarrah Goss |</span></b><span style="font-family:Arial,sans-serif;color:navy">
<b>Hamilton Relay </b></span><span style="font-size:12pt;color:black"><u></u><u></u></span></p>
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<b><span style="font-family:Arial,sans-serif;color:navy">O: 229.338.7086 | C: 229.854.8872 |
<a href="mailto:Savarrah.Goss@hamiltonrelay.com" rel="noreferrer noreferrer" target="_blank"><span style="color:blue">Savarrah.Goss@hamiltonrelay.com</span></a>
</span></b><b><span style="font-family:Arial,sans-serif;color:navy">| <a href="http://www.hamiltonrelay.com" rel="noreferrer noreferrer" target="_blank">
<span style="color:blue">HamiltonRelay.com</span></a> </span></b><span style="font-size:12pt;color:black"><u></u><u></u></span></p>
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<a href="https://hamiltonrelay.com/" rel="noreferrer noreferrer" target="_blank"><b><span style="font-size:8pt;font-family:Arial,sans-serif;color:blue;text-decoration:none"><img border="0" width="150" height="103" style="width:1.5666in;height:1.075in" id="m_8177950435835006890m_3496378689636868775gmail-m_390214727362063435Picture_x0020_4" src="https://mail.google.com/mail/?ui=2&ik=62f6c755e6&attid=0.1&th=17bc25ae94efa1e1&view=fimg&rm=17bc25ae94efa1e1&sz=w1600-h1000&attbid=ANGjdJ-D4Fj12dwjXobNPCkJpmdYTyQ5cNgSbsrMYxfFfxCqlUGdOt2RU4lQMJo5IGsahV8i-9Xdkbth3SWawQIDgpGPaM0-WyYU5BlLonBMunb42urIOR0HxlArW_Q&disp=emb&realattid=17bc13d33794cff311&zw" alt="1575557226300"></span></b></a><span style="font-size:12pt;color:black"><u></u><u></u></span></p>
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<span style="font-size:12pt;color:black"><img border="0" width="28" height="28" style="width:0.2916in;height:0.2916in" id="m_8177950435835006890m_3496378689636868775gmail-m_390214727362063435Picture_x0020_2" src="https://mail.google.com/mail/?ui=2&ik=62f6c755e6&attid=0.2&th=17bc25ae94efa1e1&view=fimg&rm=17bc25ae94efa1e1&sz=w1600-h1000&attbid=ANGjdJ_jJtu9LxYuovGDOGxcAzV8M0yotxCCTqiCIgu1tQFA2TNan8c8X_gT60j3zIhjjjyewvJHAEReVNcWT8bHcbvpic1o254SQ1H5F-4TnV6rtA0oBp-cz88seyg&disp=emb&realattid=17bc13d33795b16b22&zw" alt="1575557235476"> </span><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:navy"><a href="http://facebook.com/HamiltonRelay" rel="noreferrer noreferrer" target="_blank"><span style="color:blue;font-weight:normal">Hamilton
Relay</span></a> </span></b><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:navy"> |
</span></b><span style="font-size:12pt;color:black"><img border="0" width="27" height="27" style="width:0.2833in;height:0.2833in" id="m_8177950435835006890m_3496378689636868775gmail-m_390214727362063435Picture_x0020_3" src="https://mail.google.com/mail/?ui=2&ik=62f6c755e6&attid=0.3&th=17bc25ae94efa1e1&view=fimg&rm=17bc25ae94efa1e1&sz=w1600-h1000&attbid=ANGjdJ_z5bDk5e9Jy5l12Rgnf8U93KoC4W3v77lmY4_If745onFm6ID-k2DprSEb1S0vgtES8FIIYkOSLIsVMXMyHiB0-_BzQ5GfRTn5j8I3HDv7EDmSAD-hF4YajBo&disp=emb&realattid=17bc13d3379692e333&zw" alt="1575557246386"></span><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:navy"> <a href="http://twitter.com/HamiltonRelay" rel="noreferrer noreferrer" target="_blank"><span style="color:blue;font-weight:normal">@HamiltonRelay</span></a>
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<p class="MsoNormal"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org" rel="noreferrer noreferrer" target="_blank">outages-bounces@outages.org</a>> <b>On Behalf Of
</b>Mike Markwood via Outages<br>
<b>Sent:</b> Tuesday, September 7, 2021 1:00 PM<br>
<b>To:</b> '<a href="mailto:outages@outages.org" rel="noreferrer noreferrer" target="_blank">outages@outages.org</a>' <<a href="mailto:outages@outages.org" rel="noreferrer noreferrer" target="_blank">outages@outages.org</a>>; Neader, Brent <<a href="mailto:Brent.Neader@druryhotels.com" rel="noreferrer noreferrer" target="_blank">Brent.Neader@druryhotels.com</a>><br>
<b>Subject:</b> Re: [outages] Spectrum/LTWC Ohio/KY<u></u><u></u></p>
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<p><span style="font-size:18pt;color:red">**This email originated from outside of the Hamilton network. Please use extra caution with links and attachments. **</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:12pt;color:black">We're seeing our Spectrum cable modem customers across Northeast Ohio bouncing as well as Columbus, OH and a few customers in TN. <u></u><u></u></span></p>
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<p style="background:white"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">Mike Markwood</span><span style="font-size:12pt;font-family:Arial,sans-serif;color:black"> </span><span style="font-size:12pt;font-family:"Times New Roman",serif;color:black">| </span><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:rgb(33,33,33)">Director
of Network Operations<br>
</span><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:rgb(47,85,151)">P</span><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:rgb(33,33,33)">: 866.986.1066 </span><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:rgb(47,85,151)">E</span><span style="font-size:11.5pt;font-family:"Times New Roman",serif;color:rgb(33,33,33)">: </span><span style="font-size:12pt;font-family:"Segoe UI Historic",sans-serif;color:rgb(47,84,150)"><a href="mailto:mmarkwood@geostarllc.net" rel="noreferrer noreferrer" target="_blank">mmarkwood@geostarllc.net</a></span><span style="font-size:12pt;font-family:"Times New Roman",serif;color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:12pt;font-family:"Times New Roman",serif;color:rgb(33,33,33)">1000 S. Cleveland Massillon Road, Suite 3</span><span style="font-size:12pt;font-family:"Segoe UI Historic",sans-serif;color:rgb(33,33,33)"><br>
</span><span style="font-size:12pt;font-family:"Times New Roman",serif;color:rgb(33,33,33)">Fairlawn, OH 44333</span><span style="font-size:12pt;color:black"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Outages <<a href="mailto:outages-bounces@outages.org" rel="noreferrer noreferrer" target="_blank">outages-bounces@outages.org</a>> on behalf of Neader, Brent via Outages <<a href="mailto:outages@outages.org" rel="noreferrer noreferrer" target="_blank">outages@outages.org</a>><br>
<b>Sent:</b> Tuesday, September 7, 2021 12:52 PM<br>
<b>To:</b> '<a href="mailto:outages@outages.org" rel="noreferrer noreferrer" target="_blank">outages@outages.org</a>' <<a href="mailto:outages@outages.org" rel="noreferrer noreferrer" target="_blank">outages@outages.org</a>><br>
<b>Subject:</b> [outages] Spectrum/LTWC Ohio/KY</span> <u></u><u></u></p>
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<p>Seeing enterprise DIA sites drop off and come back repeatedly in these areas, Dayton, Cinci, Cleveland, Middletown, Louisville.<u></u><u></u></p>
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