<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr">Yet another reminder this list is not for troubleshooting or diagnostics. This belongs on outages-discuss.</div><div dir="ltr"><br><blockquote type="cite">On Sep 8, 2021, at 5:22 PM, Eric Lester via Outages <outages@outages.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr">
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Received latency complaints from one location in Nashville with Centurylink Internet. Traceroutes showed traffic routing through Australia. Looks like 1 of 8 Salesforce.com publicly
resolved IP’s is currently being routed through San Jose, California and then to Australia before coming back to US. We sent the info to Salesforce.com through a ticket but I’m doubtful of it making it to someone that can figure out what to do with the info.
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Just curious if anyone has insight into what is going on. I am not familiar with Australia ISP’s etc.
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Public IP’s I’m receiving<o:p></o:p></span></font></b></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">NSLOOKUP salesforce.com<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Name: salesforce.com<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Addresses:
<b><span style="font-weight:bold">23.1.35.132</span></b><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 23.1.99.130<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 23.1.106.133<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 104.109.10.129<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 104.109.11.129<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 184.25.179.132<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 184.31.3.130<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> 184.31.10.133<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Traceroutes from a couple of public hosts<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Lumen Traceroute<o:p></o:p></span></font></b></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">NASHVILLE TN USA Traceroute results for: 23.1.35.132 (a23-1-35-132.deploy.static.akamaitechnologies.com)<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Tracing route to 23.1.35.132 1 ae-2-3605.edge9.SanJose1.Level3.net (4.69.219.65) 61ms 70ms 60ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">2 0.0.0.0 (0.0.0.0) * * *<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">3 be100.bdr03.sjc01.ca.us.vocus.network (114.31.199.32) 205ms 205ms be203.cor01.syd11.nsw.vocus.network (114.31.199.40) 208ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">4 be101.bdr04.syd03.nsw.vocus.network (114.31.192.47) 208ms be202.cor02.syd04.nsw.vocus.network (114.31.199.42) 205ms 205ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">5 static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74) 210ms be100.bdr04.syd03.nsw.vocus.network (114.31.192.45) 205ms static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74)
223ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">6 a23-1-240-228.deploy.static.akamaitechnologies.com (23.1.240.228) 208ms static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74) 212ms 212ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">7 0.0.0.0 (0.0.0.0) * * a23-1-240-143.deploy.static.akamaitechnologies.com (23.1.240.143) 205ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">8 static-73.173.255.49.in-addr.VOCUS.net.au (49.255.173.73) 208ms 0.0.0.0 (0.0.0.0) * *<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">9 be114.cor02.syd04.nsw.vocus.network (114.31.192.44) 356ms 356ms static-73.173.255.49.in-addr.VOCUS.net.au (49.255.173.73) 205ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">10 be114.cor02.syd04.nsw.vocus.network (114.31.192.44) 356ms be202.bdr03.sjc01.ca.us.vocus.network (114.31.199.43) 359ms be114.cor02.syd04.nsw.vocus.network (114.31.192.44) 357ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">11 173.205.35.1 (173.205.35.1) 359ms 356ms be202.bdr03.sjc01.ca.us.vocus.network (114.31.199.43) 356ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">12 173.205.35.1 (173.205.35.1) 356ms ae18-3416.cr11-fra2.ip4.gtt.net (89.149.180.134) 356ms ae6.cr6-sjc1.ip4.gtt.net (89.149.180.78) 356ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">13 ae18-3416.cr11-fra2.ip4.gtt.net (89.149.180.134) 357ms 354ms ip4.gtt.net (98.124.180.42) 360ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">14 ae12.r02.sjc01.icn.netarch.akamai.com (23.207.232.40) 360ms ip4.gtt.net (98.124.180.42) 356ms 356ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">15 ae4.r02.ord01.icn.netarch.akamai.com (23.32.63.26) 405ms 425ms ae12.r02.sjc01.icn.netarch.akamai.com (23.207.232.40) 357ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">16 ae3.r01.lga01.icn.netarch.akamai.com (23.32.63.4) 425ms ae4.r02.ord01.icn.netarch.akamai.com (23.32.63.26) 405ms 400ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">17 ae1.r02.lga01.ien.netarch.akamai.com (23.203.156.37) 426ms 426ms ae3.r01.lga01.icn.netarch.akamai.com (23.32.63.4) 422ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">18 ae1.r02.lga01.ien.netarch.akamai.com (23.203.156.37) 423ms 0.0.0.0 (0.0.0.0) * ae1.r02.lga01.ien.netarch.akamai.com (23.203.156.37) 423ms<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">19 a23-1-35-132.deploy.static.akamaitechnologies.com (23.1.35.132) 226ms 228ms 0.0.0.0 (0.0.0.0) *<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Hurricane Electric Traceroute<o:p></o:p></span></font></b></p>
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<b><font size="2" color="white" face="Tahoma"><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:white;font-weight:bold">core2.bna1.he.net> traceroute 23.1.35.132 source 216.218.252.20<o:p></o:p></span></font></b></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Target<o:p></o:p></span></font></p>
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<td bgcolor="#F3F3F3" style="border-top:solid #AAAAAA 1.0pt;border-left:none;border-bottom:solid #707070 1.0pt;border-right:solid #CCCCCC 1.0pt;background:#F3F3F3;padding:.75pt .75pt .75pt 2.25pt">
<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">23.1.35.132<o:p></o:p></span></font></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Hop Start<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">1<o:p></o:p></span></font></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Hop End<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">30<o:p></o:p></span></font></p>
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<p class="MsoNormal"><span style="display:none"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Hop<o:p></o:p></span></font></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Packet 1<o:p></o:p></span></font></p>
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<td bgcolor="#DDDDDD" style="border-top:solid #CCCCCC 1.0pt;border-left:none;border-bottom:solid #AAAAAA 1.0pt;border-right:solid #CCCCCC 1.0pt;background:#DDDDDD;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Packet 2<o:p></o:p></span></font></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Packet 3<o:p></o:p></span></font></p>
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<p class="MsoNormal" align="center" style="text-align:center"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">Hostname<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">1<o:p></o:p></span></font></p>
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<td bgcolor="#F3F3F3" style="border-top:none;border-left:none;border-bottom:solid #707070 1.0pt;border-right:solid #CCCCCC 1.0pt;background:#F3F3F3;padding:.75pt .75pt .75pt 2.25pt">
<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">5.469 ms<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">5.586 ms<o:p></o:p></span></font></p>
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<p class="MsoNormal"><b><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black;font-weight:bold">100ge6-2.core1.ind1.he.net</span></font></b><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black"> (184.105.65.149)<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">2<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">11.324 ms<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black">11.347 ms<o:p></o:p></span></font></p>
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<p class="MsoNormal"><b><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black;font-weight:bold">100ge0-33.core2.stl1.he.net</span></font></b><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black"> (184.104.196.14)<o:p></o:p></span></font></p>
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<p class="MsoNormal"><b><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black;font-weight:bold">100ge3-2.core1.bos1.he.net</span></font></b><font size="1" color="black" face="Tahoma"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:black"> (184.105.64.54)<o:p></o:p></span></font></p>
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<p class="MsoNormal"><b><font size="2" color="#0070c0" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#0070C0;font-weight:bold">Eric Lester</span></font></b><b><font size="2" color="#7a0000" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#7A0000;font-weight:bold">
</span></font></b><font size="2" color="#1f497d" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#1F497D">|
</span></font><font size="2" color="#002060" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#002060">Vice President of Technology</span></font><font size="2" color="#1f497d" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#1F497D"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="#002060" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#002060">Acadia Healthcare Company, Inc.<o:p></o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" color="#0070c0" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#0070C0;font-weight:bold">Email</span></font></b><font size="2" color="#1f497d" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#1F497D">:
<a href="mailto:eric.lester@acadiahealthcare.com"><font color="#0563c1"><span style="color:#0563C1">eric.lester@acadiahealthcare.com</span></font></a></span></font><u><font size="2" color="blue" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:blue"><o:p></o:p></span></font></u></p>
<p class="MsoNormal"><b><font size="2" color="#0070c0" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#0070C0;font-weight:bold">Address:</span></font></b><font size="2" color="#1f497d" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#1F497D">
</span></font><font size="2" color="#002060" face="Montserrat"><span style="font-size:10.0pt;font-family:Montserrat;color:#002060">6100 Tower Circle – Suite 1000 – Franklin, TN 37067<o:p></o:p></span></font></p>
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