<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">I’d agree. We’re intermittently losing e911, CNAM, and LD trunking with them to our Bandwidth.com Dallas and Atlanta peers. We’re out of New York state. Other symptoms seem to be DTMF frequently not working as well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"></P>
<TABLE style="WIDTH: 528px" cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 528px"
vAlign=top><IMG border=0
src="cid:thumbnail_Capture_2f362413-48ac-4bb3-b2ec-6157617ffdb8.png"></TD></TR>
<TR>
<TD
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 528px; PADDING-BOTTOM: 10px"
vAlign=top>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><STRONG><SPAN
style="COLOR: #173693"><STRONG>Bryon Adams</STRONG></SPAN><BR><SPAN
style="COLOR: #7a9ac2"><STRONG>Business Unlimited Installation Technician<BR>+ <SPAN
style="COLOR: #000000">T</SPAN> 315 624 2023<BR>+ badams@northland.net<BR>+ </STRONG><A
style="TEXT-DECORATION: none; COLOR: #7a9ac2"
href="http://www.northland.net">www.northland.net</A></SPAN></STRONG></P></TD></TR>
<TR>
<TD style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 528px" vAlign=top>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: Arial" dir=ltr
align=left><STRONG>DATA</STRONG> <FONT color=#f36c21>+</FONT>
<STRONG>VOICE</STRONG> <FONT color=#f36c21>+</FONT> <SPAN
style="COLOR: #173963"><STRONG>EQUIPMENT
SOLUTIONS<BR></STRONG></SPAN></P></TD></TR>
<TR>
<TD style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 528px"
vAlign=top><A title=""
href="http://www.facebook.com/NorthlandCommunications"><IMG border=0
src="cid:fb_c6cc9b1e-0c26-4fb5-8303-05b4511df3a5.png"></A> <A title=""
href="https://www.linkedin.com/company/northland-communications-company/"><IMG
border=0 src="cid:in_30ee67ab-2a3f-4c62-9ee5-e2fc9c943c81.png"></A> <A
title="" href="https://twitter.com/NorthlandCom"><IMG border=0
src="cid:tw_bcea77d6-ef61-47da-bbdf-93d704743c68.png"></A></TD></TR>
<TR>
<TD style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 528px" vAlign=top>
<P style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><A title=""
href="https://www.northland.net/lp/referral/"><FONT size=3
face=Calibri><FONT size=3 face=Calibri><SPAN lang=EN><SPAN
style="FONT-FAMILY: Arial"><SPAN
style="FONT-SIZE: 10pt"></SPAN></SPAN></SPAN></FONT></FONT></A> </P></TD></TR></TBODY></TABLE>
<P
style="FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0px"></P><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of
</b>Drew Matthews via Outages<br>
<b>Sent:</b> Monday, September 27, 2021 13:54<br>
<b>To:</b> outages@outages.org<br>
<b>Subject:</b> Re: [outages] Second Bandwidth Outage Sunday<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">i believe they are having issues again, not sure if its ddos related. but they are experiencing some major issues. <a href="https://status.bandwidth.com/">https://status.bandwidth.com/</a><o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div style="margin-bottom:15.0pt;box-sizing:border-box;outline:0px">
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Update</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
Bandwidth teams are also investigating delays with Toll-Free Messaging at this time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with intermittent service disruptions.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">13:01</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
<div style="margin-bottom:15.0pt;box-sizing:border-box;outline:0px">
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Update</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
We continue to investigate this incident.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">11:57</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
<div style="margin-bottom:15.0pt;box-sizing:border-box;outline:0px">
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Update</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
Bandwidth teams are also investigating delayed ports at this time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with intermittent service disruptions.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">11:07</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
<div style="margin-bottom:15.0pt;box-sizing:border-box;outline:0px">
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Update</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
We continue to investigate this incidnet.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">11:02</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
<div style="margin-bottom:15.0pt;box-sizing:border-box;outline:0px">
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Update</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
Bandwidth teams are investigating an incident impacting Voice, V2 Voice, 911 traffic, Portal & API with intermittent service disruption.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">10:00</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
<div style="margin-bottom:15.0pt;box-sizing:border-box;outline:0px">
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Update</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
Bandwidth teams are investigating an incident impacting Voice, V2 Voice, and 911 traffic with intermittent service disruption.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">09:42</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:#FFFFF2;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Investigating</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"> -
Bandwidth teams are investigating an incident impacting our V2 Voice services. Customers may notice intermittent service disruptions.<br>
</span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14;border:none windowtext 1.0pt;padding:0in">Sep <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">27</span></var>, <var><span style="font-family:"Helvetica",sans-serif;font-style:normal">09:12</span></var> EDT</span><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#1C0A14"><o:p></o:p></span></p>
</div>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Sun, Sep 26, 2021 at 3:13 PM Peter Beckman via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<p class="MsoNormal">Again today, on the heels of the 2h 47m DDoS-related outage yesterday, right at<br>
11:01am US EDT (15:01:28 UTC), our monitoring alerted us to another incident at<br>
Bandwidth. The impact to us was much reduced this time, as we saw some flapping<br>
of their SIP Inbound SBCs, but around 15:20:12 UTC it was responsive enough to<br>
fall below our thresholds.<br>
<br>
The API started acting up at 14:56:00 UTC, but recovered, and then has been<br>
flapping between OK and degraded since then. As of 21:52 UTC, the API and<br>
Portal/Dashboard are either non-responsive, slow, or degraded.<br>
<br>
Inbound Voice Traffic has remaind at expected historical levels throughout.<br>
I have not checked on Termination, but it was working earlier today without<br>
issue.<br>
<br>
Latest from BW <a href="https://status.bandwidth.com/" target="_blank">https://status.bandwidth.com/</a><br>
<br>
Update - Bandwidth teams have observed expected call behavior for 911<br>
calls. 911 calls are processing as designed and are fully restored. Teams<br>
continue to work on standard voice traffic.<br>
<br>
Sep 26, 17:20 EDT<br>
<br>
I question the phrase "processing as designed" which implies it is not<br>
working as the end user expects... odd.<br>
<br>
Beckman<br>
---------------------------------------------------------------------------<br>
Peter Beckman Internet Guy<br>
<a href="mailto:beckman@angryox.com" target="_blank">beckman@angryox.com</a>
<a href="https://www.angryox.com/" target="_blank">https://www.angryox.com/</a><br>
---------------------------------------------------------------------------<br>
_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p>
</blockquote>
</div>
</div>
</body>
</html>