<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Down in Pittsburgh via Comcast.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:black">Bruce Freshwater<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Direct: </span>
</b><span style="font-size:9.0pt;color:black">412.722.1701<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Mobile: </span>
</b><span style="font-size:9.0pt;color:black">412.292.0282<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Main: </span></b><span style="font-size:9.0pt;color:black">866.707.5869<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Fax: </span></b><span style="font-size:9.0pt;color:black"> 412.774.2469<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Email: </span></b><span style="font-size:9.0pt;color:black"> </span><u><span style="font-size:9.0pt;color:blue"><a href="mailto:BFreshwater@SierraExperts.com"><span style="color:blue">BFreshwater@SierraExperts.com</span></a><o:p></o:p></span></u></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Request Help: </span>
</b><span style="font-size:9.0pt;color:black"><a href="sim.sierraincidentmanager.com"><span style="color:blue">Support Portal (SIM)</span></a></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Sierra Experts </span>
</b><b><span style="font-size:9.0pt;color:black"><img border="0" width="20" height="12" style="width:.2083in;height:.125in" id="Picture_x0020_1" src="cid:image001.jpg@01D7B916.86E3BCD0" alt="cid:image002.jpg@01D1C645.CF870330"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">Our Services: </span>
<span style="color:black"><a href="http://www.sierraexperts.com/managed-services/"><span style="font-size:9.0pt;color:blue">Managed Services</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/development-and-design/"><span style="font-size:9.0pt;color:blue">Development & Design</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/telephony-and-voip/"><span style="font-size:9.0pt;color:blue">Telephony & VoIP</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/hardware-and-software/"><span style="font-size:9.0pt;color:blue">Hardware & Software</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="http://sierradatacenters.com/"><span style="font-size:9.0pt;color:blue">Data Center</span></a></span><span style="font-size:9.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;color:black">Stay Connected:
</span><span style="color:black"><a href="http://www.sierraexperts.com/"><span style="font-size:9.0pt;color:blue">Website</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/about-us/awards/"><span style="font-size:9.0pt;color:blue">Awards</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="https://www.facebook.com/SierraExperts"><span style="font-size:9.0pt;color:blue">Facebook</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="https://twitter.com/sierraexperts"><span style="font-size:9.0pt;color:blue">Twitter</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="https://www.linkedin.com/company/sierraexperts"><span style="font-size:9.0pt;color:blue">LinkedIn</span></a></span><span style="font-size:9.0pt;color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/about-us/blog/"><span style="font-size:9.0pt;color:blue">Blog</span></a></span><u><span style="font-size:9.0pt;color:black"><o:p></o:p></span></u></p>
<p class="MsoNormal"><img border="0" width="617" height="132" style="width:6.427in;height:1.375in" id="Picture_x0020_4" src="cid:image002.png@01D7B916.86E3BCD0" alt="cid:image001.png@01D573C1.8B84DB80"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>