<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<meta content="text/html; charset=utf-8">
</head>
<body>
It's never DNS. It's the bonehead that messed up DNS.
<div><br>
</div>
<div><br>
</div>
<div>-------- Original message --------</div>
<div>From: Ryan McGinnis via Outages <outages@outages.org> </div>
<div>Date: 10/4/21 6:41 PM (GMT-06:00) </div>
<div>To: Outages <outages@outages.org> </div>
<div>Subject: Re: [outages] Facebook </div>
<div><br>
</div>
<div><span style="background-color:#FFFF00">CAUTION: This email is from <strong>OUTSIDE</strong> our organization.<br>
Please do not open/download any attachment or click any link unless you know it's safe.
</span><br>
<br>
<div>
<div>Facebook looks like a dns issue - I get SERVFAIL from quad 9s when attempting an nslookup. Cloudflare has no records, Google dns doesn’t know, opendns makes an exaggerated shrug gesture and looks worried</div>
<div><br>
</div>
Here’s a sysadmin poem:
<div><br>
</div>
<div>It’s not DNS</div>
<div>There is no way it’s DNS</div>
<div>It was DNS</div>
<div>
<div><br>
</div>
<div id="protonmail_signature_block" class="protonmail_signature_block">
<div>
<div>-Ryan McGinnis<br>
</div>
<div><a href="mailto:ryan@digicana.com">ryan@digicana.com</a><br>
</div>
<div><a href="http://bigstormpicture.com">http://www.bigstormpicture.com</a><br>
</div>
<div>GPG: 5C73 8727 EE58 786A 777C 4F1D B5AA 3FA3 486E D7AD<br>
</div>
</div>
</div>
<div><br>
</div>
<div><br>
</div>
On Mon, Oct 4, 2021 at 10:54, Bruce Freshwater via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:
<blockquote class="protonmail_quote" type="cite">
<div class="WordSection1">
<p class="MsoNormal">Down in Pittsburgh via Comcast.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Regards,</p>
<p class="MsoNormal"><b><span style="color:black">Bruce Freshwater</span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:black"> </span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Direct: </span>
</b><span style="font-size:9.0pt; color:black">412.722.1701</span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Mobile: </span>
</b><span style="font-size:9.0pt; color:black">412.292.0282</span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Main: </span>
</b><span style="font-size:9.0pt; color:black">866.707.5869</span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Fax: </span></b><span style="font-size:9.0pt; color:black"> 412.774.2469</span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Email: </span>
</b><span style="font-size:9.0pt; color:black"> </span><u><span style="font-size:9.0pt; color:blue"><a href="mailto:BFreshwater@SierraExperts.com"><span style="color:blue">BFreshwater@SierraExperts.com</span></a></span></u></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Request Help: </span>
</b><span style="font-size:9.0pt; color:black"><a href="sim.sierraincidentmanager.com"><span style="color:blue">Support Portal (SIM)</span></a></span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:black"> </span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt; color:black">Sierra Experts
</span></b><b><span style="font-size:9.0pt; color:black"><img border="0" width="20" height="12" id="Picture_x0020_1" src="cid:image001.jpg@01D7B916.86E3BCD0" alt="cid:image002.jpg@01D1C645.CF870330" style="width:.2083in; height:.125in"></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:black">2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; color:black">Our Services: </span>
<span style="color:black"><a href="http://www.sierraexperts.com/managed-services/"><span style="font-size:9.0pt; color:blue">Managed Services</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/development-and-design/"><span style="font-size:9.0pt; color:blue">Development & Design</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/telephony-and-voip/"><span style="font-size:9.0pt; color:blue">Telephony & VoIP</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/hardware-and-software/"><span style="font-size:9.0pt; color:blue">Hardware & Software</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="http://sierradatacenters.com/"><span style="font-size:9.0pt; color:blue">Data Center</span></a></span><span style="font-size:9.0pt; color:black"></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt; color:black">Stay Connected:
</span><span style="color:black"><a href="http://www.sierraexperts.com/"><span style="font-size:9.0pt; color:blue">Website</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/about-us/awards/"><span style="font-size:9.0pt; color:blue">Awards</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="https://www.facebook.com/SierraExperts"><span style="font-size:9.0pt; color:blue">Facebook</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="https://twitter.com/sierraexperts"><span style="font-size:9.0pt; color:blue">Twitter</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="https://www.linkedin.com/company/sierraexperts"><span style="font-size:9.0pt; color:blue">LinkedIn</span></a></span><span style="font-size:9.0pt; color:black"> |
</span><span style="color:black"><a href="http://www.sierraexperts.com/about-us/blog/"><span style="font-size:9.0pt; color:blue">Blog</span></a></span><u><span style="font-size:9.0pt; color:black"></span></u></p>
<p class="MsoNormal"><img border="0" width="617" height="132" id="Picture_x0020_4" src="cid:image002.png@01D7B916.86E3BCD0" alt="cid:image001.png@01D573C1.8B84DB80" style="width:6.427in; height:1.375in"></p>
<p class="MsoNormal"> </p>
</div>
</blockquote>
<div><br>
</div>
<div><br>
</div>
</div>
</div>
</div>
<br>
<font face="Times New Roman"><strong>Jason Baugher, <font size="2">Network Operations Manager</font></strong><br>
<font size="2">405 Emminga Road | PO Box 217 | Golden, IL 62339-0217<br>
P:(217) 696-4411 | F:(217) 696-4811 | </font><a href="http://www.adams.net/"><font size="1" face="Arial"><strong>www.adams.net</strong></font></a><br>
<a href="http://adams.net/"><img alt="Adams-Logo" src="http://adams.net/wp-content/uploads/2014/04/Adams_email_signature.png"></a>
<hr>
<font size="1">The information contained in this email message is PRIVILEGED AND CONFIDENTIAL, and is intended for the use of the addressee and no one else. If you are not the intended recipient, please do not read, distribute, reproduce or use this email message
(or the attachments) and notify the sender of the mistaken transmission. Thank you.<br>
</font></font>
</body>
</html>