<html><head></head><body><div><div dir="ltr">I'm getting NXDOMAINs for <a href="http://facebook.com" target="_blank">facebook.com</a> and <a href="http://instagram.com" target="_blank">instagram.com</a> at my home in Kansas City. Recursive resolver is a local system, so this isn't related to any ISP's recursive DNS hosts. </div></div><div><div dir="ltr"><div><div><br></div><div>- Matt</div><div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"><div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;direction:ltr;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:20px 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="center" style="vertical-align:middle;"><img src="cid:image705750.png@5AAE2C95.B912DC99" height="50" border="0" alt="" style="height:50px;min-height:50px;max-height:50px;font-size:0;" /></td><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:8px 0 0 16px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0 0 2px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Matt Harris<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;"></span></td><td align="left" style="vertical-align:top;font-size:0;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:0 6px;vertical-align:top;font-family:Calibri,Arial,sans-serif;">|</td></tr></table></td><td align="left" style="vertical-align:top;color:#6B33C2;font-family:Calibri,Arial,sans-serif;">Infrastructure Lead</td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:2px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">816‑256‑5446</td><td align="left" style="vertical-align:top;font-size:0;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:0 6px;vertical-align:top;font-family:Calibri,Arial,sans-serif;">|</td></tr></table></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;">Direct</td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:700;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:0;vertical-align:top;font-family:Calibri,Arial,sans-serif;">Looking for help?</td></tr><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:4px 0 24px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#201C6F;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="text-decoration:underline;"><a href="https://help.netfire.net/" target="_blank" id="LPlnk689713" title="Submit a ticket to our helpdesk!" style="text-decoration:underline;color:#201C6F;"><strong style="font-weight:400;">Helpdesk</strong></a></span></td><td align="left" style="vertical-align:top;font-size:0;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#000001;font-style:normal;font-weight:400;white-space:nowrap;"><tr style="font-size:14.67px;"><td align="left" style="padding:0 6px;vertical-align:top;font-family:Calibri,Arial,sans-serif;">|</td></tr></table></td><td align="left" style="vertical-align:top;font-family:Calibri,Arial,sans-serif;"><span style="text-decoration:underline;"><a href="mailto:help@netfire.net" target="_blank" id="LPlnk689713" title="Send us an email!" style="text-decoration:underline;color:#201C6F;"><strong style="font-weight:400;">Email Support</strong></a></span></td></tr></table></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="left" style="padding:0 0 16px;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal;"><tr style="font-size:0;"><td align="left" style="padding:0;vertical-align:top;"><img src="https://netfire.net/Flag-United-States-of-America.jpg" height="24" border="0" alt="" style="height:24px;min-height:24px;max-height:24px;font-size:0;" /></td><td align="center" style="padding:0;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;"><tr style="font-size:0;"><td align="center" style="padding:0 0 0 16px;vertical-align:middle;"><table cellpadding="0" cellspacing="0" border="0" style="white-space:nowrap;color:#000001;font-size:14.67px;font-family:Calibri,Arial,sans-serif;font-weight:400;font-style:normal;text-align:left;"><tr style="font-size:14.67px;"><td style="font-family:Calibri,Arial,sans-serif;">We build customized end‑to‑end technology solutions powered by NetFire Cloud.</td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></div>On Mon, Oct 4, 2021 at 11:25 AM Bruce Freshwater via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
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<p class="MsoNormal">Down in Pittsburgh via Comcast.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Regards,<u></u><u></u></p>
<p class="MsoNormal"><b><span style="color:black">Bruce Freshwater<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:9pt;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Direct: </span>
</b><span style="font-size:9pt;color:black">412.722.1701<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Mobile: </span>
</b><span style="font-size:9pt;color:black">412.292.0282<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Main: </span></b><span style="font-size:9pt;color:black">866.707.5869<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Fax: </span></b><span style="font-size:9pt;color:black"> 412.774.2469<u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Email: </span></b><span style="font-size:9pt;color:black"> </span><u><span style="font-size:9pt;color:blue"><a href="mailto:BFreshwater@SierraExperts.com" target="_blank"><span style="color:blue">BFreshwater@SierraExperts.com</span></a><u></u><u></u></span></u></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Request Help: </span>
</b><span style="font-size:9pt;color:black"><a href="http://sim.sierraincidentmanager.com" target="_blank"><span style="color:blue">Support Portal (SIM)</span></a></span><span style="color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9pt;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:9pt;color:black">Sierra Experts </span>
</b><b><span style="font-size:9pt;color:black"><img border="0" src="cid:17c4c22d6fd4ce8e91" alt="cid:image002.jpg@01D1C645.CF870330" style="width:20px;max-width:100%"><u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:9pt;color:black">2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017<u></u><u></u></span></p>
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