<div dir="auto">Also some incidental information from Telnyx stating Canada issues. <div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto"> <a href="https://status.telnyx.com/incidents/0ph8tlv4gk7s" style="font-family:proxima-nova,"helvetica neue",helvetica,arial,sans-serif;font-size:16px;color:rgb(255,255,255);text-decoration-line:none">Voice Calls: Canadian local call impairment</a></div><div style="margin:0px;padding:0.75rem;border-top:none rgb(241,196,15);border-right:1px solid rgb(241,196,15);border-bottom:1px solid rgb(241,196,15);border-left:1px solid rgb(241,196,15);outline:0px;vertical-align:baseline;background:rgb(255,255,255);font-size:0.875rem;line-height:1.33438rem;color:rgb(51,51,51);font-family:proxima-nova,"helvetica neue",helvetica,arial,sans-serif" dir="auto"><div style="margin:0px 0px 20px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent"><span style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-weight:700">Identified</span> - The issue has been identified, our local carrier is experiencing a network connectivity issue. We are working with them at this time to determine cause and time to restoration.<br><small style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-size:0.75rem;line-height:1.1625rem;color:rgb(170,170,170)">Nov <var style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">15</var>, <var style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">17:45</var> UTC</small></div><div style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent"><span style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-weight:700">Investigating</span> - We are currently investigating an issue where local calls within Canada are experiencing connectivity issues.<br><small style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-size:0.75rem;line-height:1.1625rem;color:rgb(170,170,170)">Nov <var style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">15</var>, <var style="margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">17:35</var> UTC</small></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Nov 15, 2021, 12:06 PM Ivan Kovacevic via Outages <<a href="mailto:outages@outages.org" target="_blank" rel="noreferrer">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-size:small"> from <a href="http://status.bandwidth.com" rel="noreferrer noreferrer" target="_blank">status.bandwidth.com</a> ... although it does not implicate Iristel directly. </div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><div style="box-sizing:border-box;margin:0px 0px 20px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:rgb(255,255,242);color:rgb(28,10,20);font-family:proxima-nova,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px"><span style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-weight:700">Update</span> - We are continuing to investigate the issue and we will advise as updates become available.<br style="box-sizing:border-box"><small style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-size:0.875rem;line-height:1.33438rem">Nov <var style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">15</var>, <var style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">13:20</var> EST</small></div><div style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:rgb(255,255,242);color:rgb(28,10,20);font-family:proxima-nova,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px"><span style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-weight:700">Investigating</span> - Bandwidth is currently investigating active issues with inbound calls via Canadian carriers dropping and/or failing to set up properly. Relevant teams are engaged and we will provide updates as they are available.<br style="box-sizing:border-box"><small style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-size:0.875rem;line-height:1.33438rem">Nov <var style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">15</var>, <var style="box-sizing:border-box;margin:0px;padding:0px;border:0px;outline:0px;vertical-align:baseline;background:transparent;font-style:normal">12:21</var> EST</small></div></div><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><table border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p><a href="https://www.startelecom.ca/" rel="noreferrer noreferrer" target="_blank"><img src="https://www.startelecom.ca/wp-content/uploads/2021/09/Star-Telecom-Genesys-Partner-Logo-4.png" width="88" height="96" alt=" Star Telecom - Cloud Communications and Customer Experience Solutions"></a><br></p></td><td valign="top" style="border-top:none;border-bottom:none;border-left:none;border-right:1pt solid rgb(177,177,177);padding:0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15pt"><p><font face="trebuchet ms, sans-serif"><b><span style="font-size:10.5pt;color:rgb(51,51,51)">Ivan Kovacevic</span></b><span style="font-size:9pt;color:rgb(173,173,173)"><br></span><font size="1" color="#999999"><i>Co-Founder and VP Client Services<br></i></font></font></p><p></p></td></tr></tbody></table></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Nov 15, 2021 at 1:48 PM Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca" rel="noreferrer noreferrer" target="_blank">ivan.kovacevic@startelecom.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div style="font-size:small"><br clear="all"></div><div style="font-size:small">One of our DIDs started bouncing... and opening a ticket with our carrier, resulted in </div><div style="font-size:small"><br></div><div style="font-size:small"><i>"One of the carrier partners is intermittently experiencing a loss of connectivity towards their core network affecting calls. We have escalated this issue with them and they continue to investigate"</i>. </div><div style="font-size:small"><br></div><div style="font-size:small">Based on localcalling, the NPA-NXX range belongs to Iristel. </div><div style="font-size:small"><br></div><div style="font-size:small">Are they next on the DDoS wheel of fortune? </div><div style="font-size:small"><br></div><div style="font-size:small">Anyone using Iristel directly? </div><div style="font-size:small"><br></div><div style="font-size:small"><br></div><div style="font-size:small"><br></div><div><div dir="ltr"><div dir="ltr"><table border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p><a href="https://www.startelecom.ca/" rel="noreferrer noreferrer" target="_blank"><img src="https://www.startelecom.ca/wp-content/uploads/2021/09/Star-Telecom-Genesys-Partner-Logo-4.png" width="88" height="96" alt="Star Telecom - Cloud Communications and Customer Experience Solutions"></a><br></p></td><td valign="top" style="border-top:none;border-bottom:none;border-left:none;border-right:1pt solid rgb(177,177,177);padding:0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15pt"><p><font face="trebuchet ms, sans-serif"><b><span style="font-size:10.5pt;color:rgb(51,51,51)">Ivan Kovacevic</span></b><span style="font-size:9pt;color:rgb(173,173,173)"><br></span><font size="1" color="#999999"><i>Co-Founder and VP Client Services<br></i></font></font></p><p><br></p></td></tr></tbody></table></div></div></div></div>
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