<div dir="ltr">We have been receiving multiple reports from users with Verizon FIOS and Verizon Wireless mobile hotspot unable to connect to VPN hosted on legacy Level 3 in PA. Packet captures on both sides confirmed that the packet loss was in the direction of Level 3 to Verizon. The problem was first reported to us around 6:50am EST. At 2:02pm several Verizon VPN users dropped for 5-10 seconds. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Dec 9, 2021 at 12:02 PM Shane Simmons via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">We’ve had numerous users unable to VPN here in PA, all of them routing through Level3 handoffs from Verizon. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">eApps is also reporting Level3 issues -
<a href="https://twitter.com/eApps_Status/status/1468976793885491205" target="_blank">https://twitter.com/eApps_Status/status/1468976793885491205</a>
<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif">--Shane<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>>
<b>On Behalf Of </b>jd via Outages<br>
<b>Sent:</b> Thursday, December 9, 2021 11:30<br>
<b>To:</b> Total Uptime Netops <<a href="mailto:netops@totaluptime.com" target="_blank">netops@totaluptime.com</a>><br>
<b>Cc:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] [347-2944E457-001E] Lumen / Century Link / Legacy Level3<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Seeing high latency with packet loss from LA to Russia over level3<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif"> Outages [<a href="mailto:outages-bounces@outages.org" target="_blank">mailto:outages-bounces@outages.org</a>]
<b>On Behalf Of </b>Total Uptime Netops via Outages<br>
<b>Sent:</b> Thursday, December 09, 2021 7:59 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> [outages] [347-2944E457-001E] Lumen / Century Link / Legacy Level3<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif">Anyone seeing issues across the legacy Level3 network today? We've been seeing a number of strange issues especially in the northeast and crossing the Atlantic over the past
few hours but haven't been able to nail anything down. <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif">Sincerely,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif">Charles Henry
<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Arial,sans-serif">Total Uptime Technologies, LLC<br>
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