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<p class="MsoNormal">We saw the same issue in NJ but it looks to be getting better now.<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of
</b>Vinit Jani via Outages<br>
<b>Sent:</b> Friday, April 8, 2022 11:27 AM<br>
<b>To:</b> Ethan Hayon <ethan@naturalwireless.com>; outages@outages.org<br>
<b>Subject:</b> Re: [outages] Verizon FiOS issues in NJ<o:p></o:p></p>
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<p class="MsoNormal">+1<o:p></o:p></p>
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<p class="MsoNormal">Multiple clients with Verizon FIOS and Verizon Fiber (“Enterprise”, but probably the same backbone) experiencing loss to google and aws.<o:p></o:p></p>
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<p class="MsoNormal">Seems fine now though.<span style="color:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>>
<b>On Behalf Of </b>Ethan Hayon via Outages<br>
<b>Sent:</b> Friday, April 8, 2022 11:14 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br>
<b>Subject:</b> [E] [outages] Verizon FiOS issues in NJ<o:p></o:p></p>
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<p class="MsoNormal">We are seeing packet loss from multiple Verizon FiOS circuits in Northern NJ. <o:p></o:p></p>
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<p class="MsoNormal">At times we are seeing 100% loss accessing Google services for upwards of a few minutes.<br>
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Packet loss seems to begin at hop 140.222.233.69 in Verizon uunet network.<br>
<br>
Is anyone else seeing similar issues in NJ / NYC with Verizon FiOS circuits?<o:p></o:p></p>
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<p class="MsoNormal">--<o:p></o:p></p>
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<p class="MsoNormal">Ethan Hayon<o:p></o:p></p>
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<p class="MsoNormal">Natural Wireless<o:p></o:p></p>
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<p class="MsoNormal">[T] 201-438-2865 x416<o:p></o:p></p>
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<p><strong><span style="font-family:"Calibri",sans-serif">PLEASE NOTE:</span></strong>
<u>To expedite your service requests, the following is recommended:</u><o:p></o:p></p>
<p>Please open a support ticket by sending an email to <a href="mailto:help@baroan.com">
help@baroan.com</a>, logging into the Baroan Technologies portal or calling our office at 201-796-0404 during business hours. Normal business hours are Monday through Friday from 8 AM to 5 PM.<o:p></o:p></p>
<p>If assistance is required after business hours, your company must have an <strong>
<span style="font-family:"Calibri",sans-serif">AFTER HOURS</span></strong> Support Agreement in place. A separate phone number is provided to authorized companies. Please do not leave messages on the regular office phone number for
<strong><span style="font-family:"Calibri",sans-serif">AFTER HOURS</span></strong> requests as they
<strong><span style="font-family:"Calibri",sans-serif">will not be received</span></strong> until the following business morning.
<br>
<br>
Please note that <strong><span style="font-family:"Calibri",sans-serif">AFTER HOURS</span></strong> support is for
<strong><span style="font-family:"Calibri",sans-serif">EMERGENCIES ONLY</span></strong>.<o:p></o:p></p>
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