<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">We fought problems with reachability to Wave (AS11404) from Boston yesterday.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Traffic to them was also dying in Dallas. Carrier was blaming Arelion / Telia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Colin<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>From:</b> Outages <outages-bounces@outages.org> <b>On Behalf Of
</b>Chad Dailey via Outages<br>
<b>Sent:</b> Thursday, June 2, 2022 2:35 PM<br>
<b>To:</b> Outages@outages.org<br>
<b>Subject:</b> [outages] AS11404 unreachable from Windstream<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">Tried communicating this to support, live chat is apparently busted, email portal nonfunctional for some reason, took a stab at a purported NOC address, no dice.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Trying to reach AS11404, specifically 52.129.46.21, and it appears that Windstream drops this route in Dallas. Had a similar issue with Hurricane Electric, they had to clear some routes advertised by AS11404 on their router at that location.
Please investigate, here is a traceroute from my location (216.170.25.233):<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">root@pluto:~# traceroute 52.129.46.21<br>
traceroute to 52.129.46.21 (52.129.46.21), 30 hops max, 60 byte packets<br>
1 192.168.100.254 (192.168.100.254) 0.177 ms 0.180 ms 0.178 ms<br>
2 <a href="http://h3.128.131.40.dynamic.ip.windstream.net" target="_blank">h3.128.131.40.dynamic.ip.windstream.net</a> (40.131.128.3) 9.943 ms 10.326 ms 10.547 ms<br>
3 <a href="http://ae2-0.agr02.lncl01-ne.us.windstream.net" target="_blank">ae2-0.agr02.lncl01-ne.us.windstream.net</a> (40.135.133.6) 10.530 ms 10.626 ms 10.733 ms<br>
4 <a href="http://ae4-0.cr02.dnvt01-co.us.windstream.net" target="_blank">ae4-0.cr02.dnvt01-co.us.windstream.net</a> (40.138.83.60) 21.218 ms 21.161 ms 21.147 ms<br>
5 <a href="http://ae5-0.cr01.dnvt01-co.us.windstream.net" target="_blank">ae5-0.cr01.dnvt01-co.us.windstream.net</a> (40.128.249.168) 21.127 ms 21.641 ms 21.338 ms<br>
6 * * *<br>
7 <a href="http://ae1.cr01.dlls02-tx.us.windstream.net" target="_blank">ae1.cr01.dlls02-tx.us.windstream.net</a> (40.128.249.228) 38.559 ms 38.234 ms 38.234 ms<br>
8 * * *<br>
9 * * *<br>
10 * * *<br>
11 * * *<br>
12 * * *<br>
13 * * *<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Chad<o:p></o:p></p>
</div>
</div>
</div>
</body>
</html>