<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div class="">That was raised by me, if I recall, in job—. It was related to an ACL change they did which caused fragmented UDP packets (the fragment not containing UDP headers) to get dropped.</div><div class=""><br class=""></div><div class="">Does the issue sound similar?</div><div class=""><br class=""></div><br class=""><div class="">
<div dir="auto" style="text-align: start; text-indent: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div>-- <br class=""><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div style="margin: 8px 0px 0px; padding: 0px;" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Roboto, sans-serif; font-weight: 900; vertical-align: baseline; white-space: pre-wrap;" class="">Phil Lavin | Engineering Director, Voice APIs</span></div><font face="Roboto, sans-serif" class=""><div dir="ltr" class=""><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14.666666984558105px; letter-spacing: normal; text-transform: none; white-space: pre-wrap; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px;" class="">T: </span><span style="font-size: 14.666666984558105px; white-space: pre-wrap;" class="">+44 2033 710587<br class=""><a href="mailto:phil.lavin@vonage.com" class="">phil.lavin@vonage.com</a></span></div></font><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Roboto, sans-serif; vertical-align: baseline; white-space: pre-wrap;" class="">15 Bonhill Street • London, EC2A 4DN • UK</span></div><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12.8px; line-height: 1.15; margin-top: 0pt; margin-bottom: 0pt;" class=""><br class=""></div><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="https://www.vonage.com/business/resources/newsroom/press-releases/vonage-announces-brand-revitalization/" target="_blank" class=""><span style="font-size: 11pt; font-family: Roboto, sans-serif; font-weight: 900; vertical-align: baseline; white-space: pre-wrap;" class=""><span style="border: none; display: inline-block; overflow: hidden; width: 143px; height: 44px;" class=""><img src="https://lh3.googleusercontent.com/I5HrkAAN7l_crQ_r73HKji9sEwFeiU1CyWd-ViTVpnKt7AVCRaKlerSI3b8k7UdEPxPF6qa520Ews6pSidWmNZeX92THGml0BMDjPmiJ95ZTjs0f5aOREv55npTmlV1mWwwiZdso" width="143" height="44" style="margin-left: 0px; margin-top: 0px;" class=""></span></span><span style="font-size: 11pt; font-family: Roboto, sans-serif; color: rgb(34, 34, 34); font-weight: 900; vertical-align: baseline; white-space: pre-wrap;" class=""><br class=""></span></a><span style="font-size: 11pt; font-family: Roboto, sans-serif; vertical-align: baseline; white-space: pre-wrap;" class="">Communications APIs | Unified Communications | Contact Centers </span><span style="font-size: 11pt; font-family: Roboto, sans-serif; font-weight: 900; vertical-align: baseline; white-space: pre-wrap;" class=""><br class=""><br class=""></span></div><div style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12.8px; line-height: 1.15; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 6pt; font-family: Roboto, sans-serif; vertical-align: baseline; white-space: pre-wrap;" class="">NOTE: The information contained in this email message is considered confidential and proprietary to the sender and is intended solely </span><span style="font-size: 6pt; font-family: Roboto, sans-serif; vertical-align: baseline; white-space: pre-wrap;" class=""><br class=""></span><span style="font-size: 6pt; font-family: Roboto, sans-serif; vertical-align: baseline; white-space: pre-wrap;" class="">for review and use by the named recipient. 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<div><br class=""><blockquote type="cite" class=""><div class="">On 23 Jun 2022, at 22:44, Josh Luthman via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="auto" class="">Wasn't there a post here or NANOG about voip being manipulated or dropped by Spectrum? I may have seen it on Reddit.</div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jun 23, 2022, 5:39 PM Izzy Goldstein - TeleGo via Outages <<a href="mailto:outages@outages.org" class="">outages@outages.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr" class=""><div class="gmail_default" style="font-family: arial, sans-serif; font-size: small;"><div class="gmail_default">Anyone from charter that can reach out to me? off list is ok </div><div class="gmail_default"><br class=""></div><div class="gmail_default">i am facing an issue with VoIP/SIP</div><div class="gmail_default"><br class=""></div><div class="gmail_default">pockets from my datacenter to a specific IP are not making it to the destination, </div><div class="gmail_default">1 HOP before the Default gateway sends the packets to another destination perhaps ?</div></div><div class=""><br class=""></div>-- <br class=""><div dir="ltr" data-smartmail="gmail_signature" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span style="font-size:12.8px" class=""><div style="line-height: 1.38; 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