<div dir="ltr">Both Lumen and Equinix have confirmed to us there was a fiber cut and they have field teams working on resolution (it's probably the same team, Equinix says "our fiber provider"). As far as WOW services, I wouldn't be surprised if they have manually changed to different routing. Or it's unrelated.<br clear="all"><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature">Bruce Wainer</div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 15, 2022 at 1:10 PM Hunter Fuller <<a href="mailto:hf0002%2Bnanog@uah.edu">hf0002+nanog@uah.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">We just had one of our DOCSIS sites with them come back up </div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 15, 2022 at 12:07 John Tracy via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">As a matter of fact, I do see most data routed through Chicago from here over our WOW connection. </div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 15, 2022 at 12:03 PM Bruce Wainer via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Our wavelength fiber connection (Lumen) from Equinix CH3 to Lebanon, Ohio failed from its working path to its protect (backup) path at 10:10AM. We were also informed by Equinix that they have a major outage for Metro Connect services at Equinix CH3 starting at the same time. We have no further details from Lumen nor Equinix at this time. Next update from Equinix should be soon.</div><div><br></div><div>I know that Chicago isn't close to Alabama, but if WOW is hosting services there, or routing a lot of traffic through there, it may be related (possibly other Chicago datacenters, not just Equinix CH3). And if not, the above is probably useful for this mailing list anyway.<br></div><div><br></div><div><div dir="ltr">Bruce Wainer</div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 15, 2022 at 12:57 PM Josh Luthman via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">Thanks for the reminder, I forgot they go down on patch Tuesdays. No need to screen 1000 calls that we can't fix their game servers.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 15, 2022, 12:52 PM Brooks Bridges via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div>
Unless something has changed since I played several years ago,
Tuesday mornings are patch / reset days for WoW (world of warcraft)
and they're always down for a few hours.<br>
<br>
<div>On 11/15/2022 9:47 AM, Begarowicz,
Shawn via Outages wrote:<br>
</div>
<blockquote type="cite">
<div>
<p class="MsoNormal">But holy cow they are down as well.. So
WIDE OPEN WEST Cable and World of War Craft. Ummmm <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-bottom:14pt"><span style="font-size:12pt;color:black;background-image:none;background-color:white;background-position:0% 0%">Thank
You,<br>
Shawn Begarowicz (Technology/Service Manager)<br>
Complete Interactive Technologies<br>
<a href="https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g" target="_blank">44265 Groesbeck Highway</a><br><a href="https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g" target="_blank">
Clinton Township, MI 48036</a><br>
586-439-2000 Ext. 120 | 586-439-2001 Fax<br>
586-913-2420 Direct Tel | 586-203-4940 Direct Fax<br>
586-883-4037 Cell<br>
<a href="mailto:shawn.begarowicz@cit-4u.com" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">shawn.begarowicz@cit-4u.com</span></a><br>
<a href="http://www.cit-4u.com/" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">www.cit-4u.com</span></a><br>
For Technical Support:<br>
<a href="mailto:support@cit-4u.com" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">support@cit-4u.com</span></a><br>
Website:<br>
<a href="http://www.cit-4u.com/" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">www.cit-4u.com</span></a><br>
</span><img style="width: 2.302in; height: 1.2708in;" id="m_2908424488116684487m_5869155740872394443m_-5565913847848289053m_2130944775736123634m_3513770871648487482Picture_x0020_2" width="221" height="122" border="0"><span><u></u><u></u></span></p>
<p class="MsoNormal"><span>Celebrating
<span style="color:rgb(204,0,0)">30 Years</span><span style="color:red"> </span>of your
<span style="color:rgb(204,0,0)">VISION</span> our <span style="color:rgb(204,0,0)">SOLUTION</span><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:14pt"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>The information contained in this message
is confidential and, if addressed to a client or certain
counsel, is subject to the attorney-client or work-product
privilege, and is intended only for the use of the
individual or entity named above. If the reader of this
message is not the intended recipient, you are hereby
notified that any dissemination, distribution or copying of
this communication is strictly prohibited. If you have
received this communication in error, please reply or notify
us immediately by email or telephone, and destroy or erase
the message.<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Please think twice before
printing out this email!<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div style="border-color:rgb(225,225,225) currentcolor currentcolor;border-style:solid none none;border-width:1pt medium medium;padding:3pt 0in 0in">
<p class="MsoNormal"><b>From:</b> Outages
<a href="mailto:outages-bounces@outages.org" rel="noreferrer" target="_blank"><outages-bounces@outages.org></a> <b>On Behalf Of
</b>Rich Greenwood via Outages<br>
<b>Sent:</b> Tuesday, November 15, 2022 12:43 PM<br>
<b>To:</b> <a href="mailto:outages@outages.org" rel="noreferrer" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] [EXTERNAL] WOW in Alabama<u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">All of the servers show a status of
offline on their status page:<u></u><u></u></p>
</div>
<p class="MsoNormal"><a href="https://worldofwarcraft.com/en-us/game/status/us" rel="noreferrer" target="_blank">https://worldofwarcraft.com/en-us/game/status/us</a><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Tue, Nov 15, 2022 at 9:35 AM
Begarowicz, Shawn via Outages <<a href="mailto:outages@outages.org" rel="noreferrer" target="_blank">outages@outages.org</a>>
wrote:<u></u><u></u></p>
</div>
<blockquote style="border-color:currentcolor currentcolor currentcolor rgb(204,204,204);border-style:none none none solid;border-width:medium medium medium 1pt;padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<div>
<p class="MsoNormal">The
entire state of Michigan is also down.. we have
about 100 customers affected.. the WOW support
phone numbers are not reachable either..
<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal" style="margin-bottom:14pt"><span style="font-size:12pt;color:black;background-image:none;background-color:white;background-position:0% 0%">Thank You,<br>
Shawn Begarowicz (Technology/Service Manager)<br>
Complete Interactive Technologies<br>
<a href="https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g" target="_blank">44265 Groesbeck Highway</a><br><a href="https://www.google.com/maps/search/44265+Groesbeck+Highway+%0D%0A++++++++++++++++++++++++Clinton+Township,+MI+48036?entry=gmail&source=g" target="_blank">
Clinton Township, MI 48036</a><br>
586-439-2000 Ext. 120 | 586-439-2001 Fax<br>
586-913-2420 Direct Tel | 586-203-4940 Direct
Fax<br>
586-883-4037 Cell<br>
<a href="mailto:shawn.begarowicz@cit-4u.com" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">shawn.begarowicz@cit-4u.com</span></a><br>
<a href="http://www.cit-4u.com/" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">www.cit-4u.com</span></a><br>
For Technical Support:<br>
<a href="mailto:support@cit-4u.com" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">support@cit-4u.com</span></a><br>
Website:<br>
<a href="http://www.cit-4u.com/" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">www.cit-4u.com</span></a><br>
</span><img style="width: 2.302in; height: 1.2708in;" id="m_2908424488116684487m_5869155740872394443m_-5565913847848289053m_2130944775736123634m_3513770871648487482m_3735794638418008549Picture_x0020_2" width="221" height="122" border="0"><u></u><u></u></p>
<p class="MsoNormal"><span>Celebrating
<span style="color:rgb(204,0,0)">30 Years</span><span style="color:red"> </span>of your
<span style="color:rgb(204,0,0)">VISION</span> our <span style="color:rgb(204,0,0)">SOLUTION</span></span><u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:14pt"><span> </span><u></u><u></u></p>
<p class="MsoNormal"><span> </span><u></u><u></u></p>
<p class="MsoNormal"><span>The information contained
in this message is confidential and, if
addressed to a client or certain counsel, is
subject to the attorney-client or work-product
privilege, and is intended only for the use of
the individual or entity named above. If the
reader of this message is not the intended
recipient, you are hereby notified that any
dissemination, distribution or copying of this
communication is strictly prohibited. If you
have received this communication in error,
please reply or notify us immediately by email
or telephone, and destroy or erase the message.</span><u></u><u></u></p>
<p class="MsoNormal"><span> </span><u></u><u></u></p>
<p class="MsoNormal"><span>Please
think twice before printing out this email!</span><u></u><u></u></p>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div style="border-color:rgb(225,225,225) currentcolor currentcolor;border-style:solid none none;border-width:1pt medium medium;padding:3pt 0in 0in">
<p class="MsoNormal"><b>From:</b>
Outages <<a href="mailto:outages-bounces@outages.org" rel="noreferrer" target="_blank">outages-bounces@outages.org</a>>
<b>On Behalf Of </b>John Tracy via Outages<br>
<b>Sent:</b> Tuesday, November 15, 2022 12:32 PM<br>
<b>To:</b> <a href="mailto:outages@outages.org" rel="noreferrer" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> [EXTERNAL] [outages] WOW in
Alabama<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
<table style="width:100%" width="100%" cellspacing="0" cellpadding="0" border="0" align="left">
<tbody>
<tr>
<td style="background-image:none;background-color:rgb(156,101,0);padding:5.25pt 1.5pt;background-position:0% 0%"><br>
</td>
<td style="width:100%;background-image:none;background-color:rgb(255,243,195);padding:5.25pt 3.75pt 5.25pt 11.25pt;background-position:0% 0%" width="100%">
<div>
<p class="MsoNormal"><span>CAUTION:
This email originated from outside of
the organization. Do not click links or
open attachments unless you recognize
the sender and know the content is safe.</span><u></u><u></u></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal">We
are seeing full outages for WOW in the state of
Alabama. Anybody have any details on this. I
can't get to any of their support pages or
status reports. <u></u><u></u></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" rel="noreferrer" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><u></u><u></u></p>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<p class="MsoNormal">-- <u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><span>Rich Greenwood<br>
Senior Engineer</span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span>Shasta County Office of
Education</span><u></u><u></u></p>
</div>
<div>
<p style="margin:0in"><span>Information Technology</span><u></u><u></u></p>
<p style="margin:0in"><span><a href="https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g" target="_blank">1644 Magnolia Ave.</a></span><u></u><u></u></p><a href="https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g" target="_blank">
</a><p style="margin:0in"><span><a href="https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g" target="_blank">Redding, CA 96001</a></span><u></u><u></u></p><a href="https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g" target="_blank">
</a><p style="margin:0in"><span><a href="https://www.google.com/maps/search/1644+Magnolia+Ave.+%0D%0A+++++++++++++++Redding,+CA+96001+%0D%0A+++++++++++++++Office:+530?entry=gmail&source=g" target="_blank">Office: 530</a>-225-0161</span><u></u><u></u></p>
<div>
<p class="MsoNormal"><span>Hotline: 530-225-0279</span><span style="color:rgb(32,33,36)"><u></u><u></u></span></p>
</div>
<p style="margin:0in"><span style="font-family:"Courier New""><a href="mailto:rgreenwood@shastacoe.org" rel="noreferrer" target="_blank">rgreenwood@shastacoe.org</a></span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p style="margin:0in"><span><img style="width: 1in; height: 0.3541in;" id="m_2908424488116684487m_5869155740872394443m_-5565913847848289053m_2130944775736123634m_3513770871648487482_x0000_i1025" width="96" height="34" border="0"></span><u></u><u></u></p>
</div>
</div>
</div>
</div>
<br>
<fieldset></fieldset>
<pre>_______________________________________________
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<a href="mailto:Outages@outages.org" rel="noreferrer" target="_blank">Outages@outages.org</a>
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</pre>
</blockquote>
<br>
</div>
_______________________________________________<br>
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</blockquote></div>
_______________________________________________<br>
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</blockquote></div>
_______________________________________________<br>
Outages mailing list<br>
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</blockquote></div>
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</blockquote></div></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><br>--<br>Hunter Fuller (they)<br>Router Jockey<br>VBH M-1C<br>+1 256 824 5331<br><br>Office of Information Technology<br>The University of Alabama in Huntsville<br>Network Engineering</div></div></div></div></div>
</blockquote></div>