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<p>well the point of asking is to find out how widespread the issue
is.</p>
<p>In regards to the customer involved, yes, they should have a
backup link, a Frontier link would be available in this area and
be around $50/month. Of course customers never want to pay for
that until they get caught in a situation.</p>
<p>-bill<br>
</p>
<div class="moz-cite-prefix">On 1/20/2023 12:58 PM, Cary Wiedemann
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAOutREGFYHL3UengRfLb5M0wbfkneNZetaF-Xn-=pnN=BgGxOw@mail.gmail.com">
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<div>My Thousand Oaks, CA site on Spectrum (off-the-shelf
DOCSIS) is up and working fine, so you're probably impacted by
a single node outage.</div>
<div><br>
</div>
<div>This list is really for massive outages and multi-customer
fiber cuts, not single-provider outages that only impact one
zip code. Call Spectrum business back and ask for more
details, ask if the entire node is down. 1-877-892-4662</div>
<div><br>
</div>
<div>You're having a localized problem. Outages happen, get a
4G backup.<br>
</div>
<div><br>
</div>
<div>- Cary</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Jan 20, 2023 at 3:11
PM William Kern via Outages <<a
href="mailto:outages@outages.org" moz-do-not-send="true"
class="moz-txt-link-freetext">outages@outages.org</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Went
down last night. Still down.<br>
<br>
Spectrum acks the issue (their voice chatbot simply says
techs are <br>
working on it and the call is a dead end <grin>)<br>
<br>
Anyone have an insight?<br>
<br>
Its affecting a nearby customer who normally is VPN'ed to
their servers <br>
here. Trying to decide if chasing alternatives is worthwhile.<br>
<br>
Sincerely,<br>
<br>
William "Bill" Kern<br>
<br>
PixelGate Networks<br>
<br>
_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank"
moz-do-not-send="true" class="moz-txt-link-freetext">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages"
rel="noreferrer" target="_blank" moz-do-not-send="true"
class="moz-txt-link-freetext">https://puck.nether.net/mailman/listinfo/outages</a><br>
</blockquote>
</div>
</blockquote>
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