<div dir="ltr">We started having fiber connection flapping issues at 17:15 UTC. We're outside Milwaukee WI.<div><br></div><div>Spectrum Fiber support said it's a nationwide issue. No ETA.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jul 12, 2023 at 1:48 PM Cary Wiedemann via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Just spoke to Spectrum about my Fort Worth, Texas site and they say there's a massive multi-node outage impacting thousands of customers. TV/Internet/Phone all down.</div><div><br></div><div>Spectrum's master outage ticket is #INC000027382946. No ETA yet.</div><div><br></div><div>Dallas sites 30 miles east seem fine.<br></div><div><br></div><div>- Cary<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Jul 12, 2023 at 2:33 PM Warren, David via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
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<p class="MsoNormal"><span style="color:windowtext">We have seen similar. We have seen increased spikes in latency and drops as well to two of our datacenters in Texas. The common theme for our users with high latency and drops is they are using Spectrum
home internet. Everyone not using Spectrum is not having any issues. We are mainly located in Texas.
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<p class="MsoNormal"><b><span style="color:windowtext">From:</span></b><span style="color:windowtext"> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>>
<b>On Behalf Of </b>James Sharp via Outages<br>
<b>Sent:</b> Wednesday, July 12, 2023 12:50 PM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> [outages] Peering out of Spectrum/Charter issues?<u></u><u></u></span></p>
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<p>We're seeing massive latency increases (normal 50-60ms, now up to 4000-6000ms) between our customers and our datacenter in LA, mostly from customers and end users on Spectrum. Downdetector is showing a spike in issues. Anyone else seeing something similar?<u></u><u></u></p>
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<h3 style="margin:0in"><span style="font-size:12pt;font-family:"Trebuchet MS",sans-serif">James Sharp<u></u><u></u></span></h3>
<p style="margin:0in;line-height:15pt"><span style="font-size:9pt;font-family:"Trebuchet MS",sans-serif">Senior Voice Engineer<u></u><u></u></span></p>
<p style="margin:0in;line-height:15pt"><span style="font-size:9pt;font-family:"Trebuchet MS",sans-serif">Engineering | Convoso, Inc<u></u><u></u></span></p>
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<p class="MsoNormal"><a href="tel:%20818-337-6365" target="_blank"><span style="font-size:9pt;font-family:"Trebuchet MS ;",serif;color:black;text-decoration:none">818-337-6365</span></a><span style="font-size:12pt;font-family:"Trebuchet MS ;",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><a href="mailto:jsharp@convoso.com" target="_blank"><span style="font-size:9pt;font-family:"Trebuchet MS ;",serif;color:black;text-decoration:none">jsharp@convoso.com</span></a><span style="font-size:12pt;font-family:"Trebuchet MS ;",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><a><span style="font-size:9pt;font-family:"Trebuchet MS ;",serif;color:black;text-decoration:none">www.convoso.com</span></a><span style="font-size:12pt;font-family:"Trebuchet MS ;",serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><span><span style="font-size:9pt;font-family:"Trebuchet MS ;",serif">22837 Ventura Blvd. Suite 300 Woodland Hills, CA 91364</span></span><span style="font-size:12pt;font-family:"Trebuchet MS ;",serif"><u></u><u></u></span></p>
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