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SOrry, forgot to mention, Spectrum also. </div>
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<p class="MsoAutoSig">Bruce Orcutt</p>
<p class="MsoAutoSig">UTSA Libraries: Systems</p>
<p class="MsoAutoSig">(210) 458 – 6192</p>
<p class="MsoAutoSig"><o:p> </o:p></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Outages <outages-bounces@outages.org> on behalf of William Peebles via Outages <outages@outages.org><br>
<b>Sent:</b> Wednesday, January 3, 2024 1:02 PM<br>
<b>To:</b> outages@outages.org <outages@outages.org><br>
<b>Subject:</b> [EXTERNAL] [outages] Spectrum latency in SATX area</font>
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<td><strong><span style="color:#ff6600"> **<span style="text-decoration:underline">EXTERNAL EMAIL</span>**</span></strong><br>
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<div style="font-family:Arial,sans-serif; font-size:14px">We have a few remote employees with Spectrum in different locations in the San Antonio area who have had a lot of VPN disconnects today due to high latency between their machines and our firewall in
Boston. </div>
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<div style="font-family:Arial,sans-serif; font-size:14px">Spectrum customer service gave them the typical run-around speech about how it's our problem and not theirs, but even Google and Cloudflare are giving higher pings than usual</div>
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