<div style="font-family: Arial, sans-serif; font-size: 14px;">We have a few remote employees with Spectrum in different locations in the San Antonio area who have had a lot of VPN disconnects today due to high latency between their machines and our firewall in Boston. </div><div style="font-family: Arial, sans-serif; font-size: 14px;"><br></div><div style="font-family: Arial, sans-serif; font-size: 14px;">Spectrum customer service gave them the typical run-around speech about how it's our problem and not theirs, but even Google and Cloudflare are giving higher pings than usual</div><div style="font-family: Arial, sans-serif; font-size: 14px;"><br><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Pinging 8.8.8.8 with 32 bytes of data:</span><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from 8.8.8.8: bytes=32 time=41ms TTL=57</span></div><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from 8.8.8.8: bytes=32 time=35ms TTL=57</span></div><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from 8.8.8.8: bytes=32 time=32ms TTL=57</span></div><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from 8.8.8.8: bytes=32 time=38ms TTL=57</span></div><div><br>---<br><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Pinging (redacted) with 32 bytes of data:</span><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from (redacted): bytes=32 time=76ms TTL=239</span></div><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from (redacted): bytes=32 time=69ms TTL=239</span></div><div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from (redacted): bytes=32 time=64ms TTL=239</span></div><span style="font-family: Menlo, Consolas, "Courier New", monospace;">Reply from (redacted): bytes=32 time=62ms TTL=239</span><br></div><div><br></div><br><br></div><div style="font-family: Arial, sans-serif; font-size: 14px;"><br></div>
<div class="protonmail_signature_block" style="font-family: Arial, sans-serif; font-size: 14px;">
<div class="protonmail_signature_block-user protonmail_signature_block-empty">
</div>
<div class="protonmail_signature_block-proton">
Sent with <a target="_blank" href="https://proton.me/" rel="noopener noreferrer">Proton Mail</a> secure email.
</div>
</div>