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We had 17 circuits down initially. 6 of those have recovered in the
last 10 minutes.<br>
<br>
CenturyLink local referred us to national repair (Lumen) saying that
was the source of trouble. We have also received the same HVAC
repair notices that Matt forwarded.<br>
<br>
<br>
<div class="moz-cite-prefix">On 8/5/24 8:18 AM, Matt Yackley via
Outages wrote:<br>
</div>
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<p><span style="font-size:11.0pt">Failed cooling system in
Denver. CO area.<br>
<br>
<o:p></o:p></span></p>
<p><span style="font-size:11.0pt">Lumen Ticket Notes:<o:p></o:p></span></p>
<p><span style="font-size:11.0pt"><br>
</span>2024-08-05 14:14:01 GMT - 2024-08-05 14:13:52 GMT -
Additional personnel are en route to the site. Field
Operations is working to obtain supplemental equipment
(chillers and pumps). Troubleshooting efforts continue to
restore the failed cooling system.
<br>
<br>
2024-08-05 13:33:00 GMT - On August 05, 2024, at 11:53 GMT,
Lumen discovered a service impact in Denver, CO. Your customer
trouble ticket has been related to a network event; all
network events are automatically escalated to Lumen
leadership.
<br>
<br>
The Lumen Network Operations Center (NOC) is investigating to
determine the cause. Please be advised that live updates for
this event will be relayed at a minimum of hourly unless
otherwise stated or as relevant details evolve.<span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:.5in;margin-bottom:11.0pt;margin-left:0in;text-autospace:none">
<b><span style="font-size:16.0pt;font-family:"Calibri",sans-serif;color:black">Matt<o:p></o:p></span></b></p>
</div>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
Outages <a class="moz-txt-link-rfc2396E" href="mailto:outages-bounces@outages.org"><outages-bounces@outages.org></a>
<b>On Behalf Of </b>Casey Johnson via Outages<br>
<b>Sent:</b> Monday, August 5, 2024 9:11 AM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:outages@outages.org">outages@outages.org</a><br>
<b>Subject:</b> EXT: [outages] Centurylink down in
Colorado<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">Anyone with Lumen/Centurylink fiber or
MPLS circuits in Colorado down? I have 5 customers that
are down hard right now. <o:p></o:p></p>
</div>
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<br>
<fieldset class="moz-mime-attachment-header"></fieldset>
<pre wrap="" class="moz-quote-pre">_______________________________________________
Outages mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Outages@outages.org">Outages@outages.org</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a>
</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Mike Lewinski
Network Operations Director
Massive Networks
<a class="moz-txt-link-abbreviated" href="mailto:mlewinski@massivenetworks.com">mlewinski@massivenetworks.com</a>
Office: +1-303-800-1300 ext. 860</pre>
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