<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div dir="ltr"></div><div dir="ltr">This is the status from our M365 portal:</div><div dir="ltr"><br></div><div dir="ltr"><p style="margin: 0px 0px 16px; font-style: normal; font-variant-caps: normal; font-stretch: normal; line-height: normal; font-family: ".SF UI"; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; color: rgb(0, 0, 0);"><span style="font-family: ".SFUI-Semibold"; font-weight: bold;">Title:</span><span style="font-family: ".SFUI-Regular";"> Users may be unable to access one or more Microsoft 365 services<br>
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</span><span style="font-family: ".SFUI-Semibold"; font-weight: bold;">User impact:</span><span style="font-family: ".SFUI-Regular";"> Users may be unable to access one or more Microsoft 365 services.<br>
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</span><span style="font-family: ".SFUI-Semibold"; font-weight: bold;">More info:</span><span style="font-family: ".SFUI-Regular";"> Impacted Microsoft 365 services and applications include, but aren't limited to:<br>
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- Microsoft Teams<br>
- Exchange Online<br>
- SharePoint Online<br>
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</span><span style="font-family: ".SFUI-Semibold"; font-weight: bold;">Current status:</span><span style="font-family: ".SFUI-Regular";"> We've worked with the third-party Internet Service Provider (ISP) and confirmed that a change within their managed-environment resulted in impact. The ISP has reverted the change and we're now seeing signs of recovery. We're continuing to monitor network telemetry data to ensure a full recovery.<br>
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</span><span style="font-family: ".SFUI-Semibold"; font-weight: bold;">Scope of impact:</span><span style="font-family: ".SFUI-Regular";"> Impact is specific to a subset of users who are attempting to access the service from the North America region.<br>
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</span><span style="font-family: ".SFUI-Semibold"; font-weight: bold;">Next update by:</span><span style="font-family: ".SFUI-Regular";"> Thursday, September 12, 2024, at 3:00 PM UTC</span></p></div><div dir="ltr">Bruce Wainer</div><div dir="ltr"><br><blockquote type="cite">On Sep 12, 2024, at 9:43 AM, Jacob Perkins via Outages <outages@outages.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><div dir="ltr">This may be getting fixed, it returned about 20 mins ago from my AT&T endpoints I've been testing with AzureGovCRs this morning. I can also load the Azure portal now</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Sep 12, 2024 at 8:25 AM Marc Hopkins via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-6169481270273310171">
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<p class="MsoNormal"><span style="font-size:11pt">FYI, we’re seeing similar issues thru HE. Not sure if AT&T is upstream somewhere, as we’re a few layers removed from that engineering.
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<p class="MsoNormal"><i><span style="color:rgb(68,84,106)"> </span></i><i><span style="color:rgb(68,84,106)"><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="color:rgb(68,84,106)">J. Marc Hopkins</span></i><i><span style="color:rgb(31,73,125)">,
</span></i><i><span style="font-size:8pt;color:gray">MBA, CCNA, CETL
</span></i><i><span style="font-size:8pt;color:rgb(31,73,125)"> <a href="mailto:marc@swoca.net" target="_blank">marc@swoca.net</a><u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:10pt;color:rgb(59,56,56);text-transform:uppercase"> C</span><span style="font-size:8pt;color:rgb(59,56,56);text-transform:uppercase">hief</span><span style="font-size:10pt;color:rgb(59,56,56);text-transform:uppercase">
T</span><span style="font-size:8pt;color:rgb(59,56,56);text-transform:uppercase">echnology
</span><span style="font-size:10pt;color:rgb(59,56,56);text-transform:uppercase">O</span><span style="font-size:8pt;color:rgb(59,56,56);text-transform:uppercase">fficer</span><span style="font-size:10pt;color:rgb(59,56,56);text-transform:uppercase">
</span><a href="http://www.swoca.net/" target="_blank"><span style="font-size:11pt;color:windowtext;text-decoration:none"><img alt="image002.jpg" src="cid:ii_191e66b8be85b006a1"></span></a><span style="font-size:10pt;color:rgb(59,56,56);text-transform:uppercase"> </span><i><span style="font-size:10pt;color:rgb(31,73,125)"><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8pt;color:rgb(31,73,125)"> Technical Services Support 513-869-4750 |
<a href="mailto:tsssupport@swoca.net" target="_blank"><span style="color:rgb(5,99,193)">tsssupport@swoca.net</span></a><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8pt;color:rgb(31,73,125)"> Visit our
<a href="https://helpdesk.swoca.net/" target="_blank">Service Desk</a> for assistance.<u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="color:rgb(68,84,106)"><u></u> <u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:8pt;color:rgb(0,176,80)">“The only people with whom you should try to get even are those who have helped you.” John E. Southard<u></u><u></u></span></i></p>
<p class="MsoNormal"><b><i><span style="font-size:8pt;color:rgb(0,176,80)"><u></u> <u></u></span></i></b></p>
<p class="MsoNormal"><a href="https://outlook.office.com/bookwithme/user/3cf0a7c958404ffc870944266aa6b41d@swoca.net?anonymous&ep=bwmEmailSignature" target="_blank"><span style="text-decoration:none"><img alt="image003.png" src="cid:ii_191e66b8be8692e332"></span></a><i><span style="font-size:10pt;color:rgb(0,120,212)"><a href="https://outlook.office.com/bookwithme/user/3cf0a7c958404ffc870944266aa6b41d@swoca.net?anonymous&ep=bwmEmailSignature" target="_blank"><span style="color:rgb(0,120,212);text-decoration:none">Book
time to meet with me</span></a> (Members Only)</span></i><i><span style="font-size:10pt"><u></u><u></u></span></i></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>>
<b>On Behalf Of </b>David Ramsey via Outages<br>
<b>Sent:</b> Thursday, September 12, 2024 9:12 AM<br>
<b>To:</b> Michael J Wheeler <<a href="mailto:mwheeler@mwheeler.net" target="_blank">mwheeler@mwheeler.net</a>>; <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a><br>
<b>Subject:</b> Re: [outages] AT&T ISSUES WITH OUTLOOK<u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt">[CAUTION: EXTERNAL EMAIL]<u></u><u></u></p>
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<p class="MsoNormal">Thank you!<u></u><u></u></p>
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<p class="MsoNormal"><i><span style="font-size:14pt;color:rgb(31,73,125)">David Ramsey</span></i><span><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125)">111 Marvin A Smith Industrial Drive, Suite 102<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Kilgore, Texas 75662</span><span><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"><a href="mailto:dramsey@bcsgroup.net" target="_blank">dramsey@bcsgroup.net</a></span><span><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">(903) 984-4332</span><span><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">(903) 218-6040 fax</span><span><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif"> Michael J Wheeler <<a href="mailto:mwheeler@mwheeler.net" target="_blank">mwheeler@mwheeler.net</a>>
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<b>Sent:</b> Thursday, September 12, 2024 8:11 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>; David Ramsey <<a href="mailto:dramsey@bcsgroup.net" target="_blank">dramsey@bcsgroup.net</a>><br>
<b>Subject:</b> Re: AT&T ISSUES WITH OUTLOOK<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:black">Microsoft is "Investigating":<a href="https://azure.status.microsoft/en-us/status" target="_blank">https://azure.status.microsoft/en-us/status</a><br>
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" Investigating - customer reports of connectivity issues <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="color:black">We are investigating customer reports of a potential issue connecting to Microsoft services from AT&T networks. More details will be provided as they become available.
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<p class="MsoNormal"><span style="color:black">This message was last updated at 13:02 UTC on 12 September 2024"<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black">From:</span></b><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black"> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>>
on behalf of David Ramsey via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Sent:</b> Thursday, September 12, 2024 8:08 AM<br>
<b>To:</b> <a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a> <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Subject:</b> [outages] AT&T ISSUES WITH OUTLOOK</span> <u></u><u></u></p>
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<p class="m_-6169481270273310171xmsonormal">Reporting issues with AT&T and <a href="http://OUTLOOK.COM" target="_blank">OUTLOOK.COM</a> resolutions<u></u><u></u></p>
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<p class="m_-6169481270273310171xmsonormal"><i><span style="font-size:14pt;color:rgb(31,73,125)">David Ramsey</span></i><u></u><u></u></p>
<p class="m_-6169481270273310171xmsonormal"><span style="color:rgb(31,73,125)"><img alt="image004.png" src="cid:ii_191e66b8be97745b43"></span><u></u><u></u></p>
<p class="m_-6169481270273310171xmsonormal"><span style="color:rgb(31,73,125)">111 Marvin A Smith Industrial Drive, Suite 102</span><u></u><u></u></p>
<p class="m_-6169481270273310171xmsonormal"><span style="color:rgb(31,73,125)">Kilgore, Texas 75662</span><u></u><u></u></p>
<p class="m_-6169481270273310171xmsonormal"><span style="color:rgb(31,73,125)"><a href="mailto:dramsey@bcsgroup.net" target="_blank">dramsey@bcsgroup.net</a></span><u></u><u></u></p>
<p class="m_-6169481270273310171xmsonormal"><span style="color:rgb(31,73,125)">(903) 984-4332</span><u></u><u></u></p>
<p class="m_-6169481270273310171xmsonormal"><span style="color:rgb(31,73,125)">(903) 218-6040 fax</span><u></u><u></u></p>
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<p class="MsoNormal" style="line-height:12pt;background:rgb(252,255,153)"><b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:rgb(179,101,0)">CAUTION:</span></b><span style="font-size:10pt;font-family:Calibri,sans-serif;color:black"> This email originated
from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you believe the message is a phishing attempt, be sure to report it.<u></u><u></u></span></p>
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