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LOL!</div>
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Well, there's your "100%" and there's the Telegraph and the Daily Mail, both of which reported the hacker group Dark Storm Team took credit for it:</div>
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<a href="https://www.dailymail.co.uk/news/article-14619931/zoom-outage-thousands-users-report-issues.html" id="LPlnk856138">https://www.dailymail.co.uk/news/article-14619931/zoom-outage-thousands-users-report-issues.html</a></div>
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Upon what data is your 100% reliability guarantee based?</div>
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-mel</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Outages <outages-bounces@outages.org> on behalf of Justin Paine via Outages <outages@outages.org><br>
<b>Sent:</b> Wednesday, April 16, 2025 2:46 PM<br>
<b>To:</b> Mel Beckman <mel@beckman.org><br>
<b>Cc:</b> outages <outages@outages.org><br>
<b>Subject:</b> Re: [outages] Zoom Outage 4/16/25 15:30 EDT</font>
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<div><b>100% was not a DoS attack. </b></div>
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<div>Any ongoing issues resolving the domain would likely be a result of cached/stale DNS resolution data. </div>
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<div>The domain registry removed the serverHold roughly 75 minutes ago at 1:21pm PST. </div>
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<p style="font-family:Helvetica; font-size:12px; color:rgb(64,64,64)"><a href="https://www.cloudflare.com/" target="_blank" style="font-family:Times; font-size:medium; font-style:normal; font-weight:400; letter-spacing:normal; text-align:start; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px"></a></p>
<p style="font-family:Helvetica; font-size:12px; color:rgb(64,64,64)">__________________<br>
<b>Justin Paine</b><br>
He/Him/His<br>
VP, Global Head of Trust & Safety<br>
101 Townsend St, San Francisco, CA 94107<a href="https://www.cloudflare.com/" target="_blank"></a></p>
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<p style="font-size:12px; color:rgb(64,64,64)"><b style="font-family:Helvetica">PGP:</b><font face="verdana, sans-serif"> </font><a href="https://keys.openpgp.org/vks/v1/by-fingerprint/BBAA6BCE33057FD66452711557B60114DE0B314D" target="_blank" style="color:rgb(47,123,191)"><font face="arial, sans-serif">BBAA
6BCE 3305 7FD6 6452 7115 57B6 0114 DE0B 314D</font></a></p>
<p style="font-size:12px"><b style="font-family:Helvetica; color:rgb(64,64,64)">Book a meeting:</b><font color="#3d85c6"><font style="font-family:Helvetica"> </font><a href="https://calendar.app.google/43YAPVTwuK8XM7wS6" target="_blank"><font face="arial, sans-serif" color="#3d85c6">HERE</font></a></font></p>
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<div dir="ltr" class="x_gmail_attr">On Wed, Apr 16, 2025 at 2:04 PM Mel Beckman via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br>
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<div dir="auto">I get “you have been blocked” from Zoom’s own server, for failing to pass some security check. This is from a Frontier California FIOS IP. If I switched to a cellular connection, then I get right in.
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<div>Possibly, they are dealing with a with a DDoS attack<br>
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<div dir="ltr"> -mel</div>
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<blockquote type="cite">On Apr 16, 2025, at 1:17 PM, Andy Jabbour via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<br>
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There are a few open source reports on this now too, including: <span style="color:rgb(0,0,0)">
<a href="https://www.theverge.com/news/650123/zoom-down-outage-video-calls" target="_blank">https://www.theverge.com/news/650123/zoom-down-outage-video-calls</a> </span></div>
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<p style="margin:0in; font-family:Aptos,sans-serif; font-size:11pt"><span style="font-size:12pt; color:black">- andy</span></p>
<p style="margin:0in; font-family:Aptos,sans-serif; font-size:11pt"><span style="font-size:12pt; color:black"> </span></p>
<p style="margin:0in; font-family:Aptos,sans-serif; font-size:11pt"><span style="font-size:12pt; color:rgb(70,120,134)"><b><u><a href="https://gate15.global/enhancedintelsolutions/" target="_blank" style="color:rgb(70,120,134); margin-top:0px; margin-bottom:0px">Join
the GRIP</a></u></b></span><span style="font-size:12pt; color:black"><b>; Gate 15’s Resilience and Intelligence Portal! </b></span></p>
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<span style="font-size:12pt; color:black"> </span><span style="font-size:12pt; color:rgb(43,96,50)"><b>ANJ</b></span><span style="font-size:12pt; color:black"> | Andy N. Jabbour |
</span><span style="font-size:12pt; color:rgb(43,96,50)"><b>Gate 15</b> </span><span style="font-size:12pt; color:black">|
</span><span style="font-size:12pt; color:rgb(5,99,193)"><u><a href="mailto:andy@gate15.global" title="mailto:andy@gate15.global" target="_blank" style="color:rgb(5,99,193); margin-top:0px; margin-bottom:0px">andy@gate15.global</a></u></span></p>
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<b>From: </b>Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>> on behalf of Josh Luthman via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Date: </b>Wednesday, April 16, 2025 at 4:07 PM<br>
<b>To: </b>Michael Sinatra <<a href="mailto:michael%2Boutages@burnttofu.net" target="_blank">michael+outages@burnttofu.net</a>><br>
<b>Cc: </b>outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Subject: </b>Re: [outages] Zoom Outage 4/16/25 15:30 EDT<br>
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<div dir="ltr">>Other US domains are working. Not sure what's going on with that...</div>
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<div dir="ltr">I'm also seeing a Cloudflare error page for <a href="http://www.zoom.com" target="_blank">
www.zoom.com</a></div>
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<div dir="ltr" class="x_gmail_attr">On Wed, Apr 16, 2025 at 3:59 PM Michael Sinatra via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:</div>
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On 4/16/25 12:47, Cary Wiedemann via Outages wrote:<br>
> <a href="http://zoom.us" rel="noreferrer" target="_blank">zoom.us</a> <<a href="http://zoom.us" rel="noreferrer" target="_blank">http://zoom.us</a>> and all subdomains return NXDOMAIN (AWS Route<br>
> 53 hosted)<br>
> <a href="http://zoom.com" rel="noreferrer" target="_blank">zoom.com</a> <<a href="http://zoom.com" rel="noreferrer" target="_blank">http://zoom.com</a>> goes to a Cloudflare down page<br>
><br>
> Major outage.<br>
<br>
The <a href="http://zoom.us" rel="noreferrer" target="_blank">zoom.us</a> is on an ICANN "serverhold" in the US domain. Other US<br>
domains are working. Not sure what's going on with that...<br>
<br>
It appears to have been placed in this state at: Updated Date:<br>
2025-04-16T18:25:44Z<br>
<br>
Any reply I make from now on will go to -discussion; just wanted to get<br>
this piece of status onto the main list.<br>
<br>
michael<br>
<br>
<br>
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