[rbak-nsp] SE600 after reboot now interface unknown

[Chey Reamea]

Dear Yuri,
We have AC(external AC power tray) and DC Power.
Our SEOS is SEOS-6.4.1.4-Release.
++++++++++++++++++++++++++++++++++++++++++++++++++++
Redback Networks SmartEdge OS Version SEOS-6.4.1.4-Release
Built by sysbuild at SWB-node09 Fri Sep 30 16:25:35 PDT 2011
Copyright (C) 1998-2011, Redback Networks Inc. All rights reserved.
System Bootstrap version is Mips,rev2.0.2.66
Installed minikernel version is 11.7
++++++++++++++++++++++++++++++++++++++++++++++++++++

We were contact local Ericsson for assistance but still not get any answer.

Best regards,
Reamea

From: Yuri Shefer [mailto:shefys at gmail.com]
Sent: Wednesday, 31 July 2013 12:45 AM
To: Chey Reamea
Cc: redback-nsp at puck.nether.net
Subject: Re: [rbak-nsp] SE600 after reboot now interface unknown

Hi Reamea,

Do you have AC (external AC power tray) or DC power?
What is the SEOS version?

The best choice for you will be to contact local Ericsson technical support for assistance.

On Mon, Jul 29, 2013 at 9:45 PM, Chey Reamea <reamea.chey at cogetel.com.kh<mailto:reamea.chey at cogetel.com.kh>> wrote:

Dear Team,

Please help to advice, we have SE600 after reboot now interface unknown.

 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Log:

Jul 30 11:17:28: %SYSLOG-3-ERR: exec_cli: Unknown chassis type (backplane id=9, product code=0), setting to default (SE800)





[local]router #show chassis

Current platform is SE800

 (Flags:

    A-Active Crossconnect     B-Standby Crossconnect    C-SARC Ready

    D-Default Traffic Card    E-EPPA Ready              G-Upgrading FPGA

    H-Card Admin State SHUT   I-IPPA Ready              M-FPGA Upgrade Required

    N-SONET EU Enabled        O-Card Admin State ODD    P-Coprocessor Ready

    P1-ASP1 Ready             P2-ASP2 Ready             R-Traffic Card Ready

    S-SPPA Ready              U-Card PPAs/ASP UP        W-Warm Reboot

    X-XCRP mismatch)

Slot: Configured-type           Slot: Installed-type          Initialized Flags

-------------------------------------------------------------------------------

  1 : ge2-10-port                 1 : ge2-10-port               No

  2 : 10ge-oc192-1-port           2 : 10ge-oc192-1-port         No

  3 : 10ge-oc192-1-port           3 : 10ge-oc192-1-port         No

  4 : none                        4 : none                      No

  5 : none                        5 : none                      No

  6 : none                        6 : none                      No

  7 : xcrp4-base                  7 : unknown                   No  B

  8 : xcrp4-base                  8 : xcrp4-base                Yes A

  9 : none                        9 : none                      No

 10 : none                       10 : none                      No

 11 : none                       11 : none                      No

 12 : none                       12 : none                      No

 13 : none                       13 : none                      No

 14 : none                       14 : none                      No



++++++++++++++++++++++++++++++++++++++

[local]router #show hardware

Fan Tray Status            Present

Fan(s) Status              Normal

Power Supply A Status      Normal

Power Supply B Status      Normal

Active Alarms              NONE

 Slot Type                 Serial No      Rev  Ver Mfg Date    Voltage  Temp

---- -------------------- -------------- ---- --- ----------- -------- -------

N/A  backplane                                  0 invalid     N/A      N/A

N/A  fan tray                                   0 invalid     N/A      N/A

N/A  alarm card                                 0 invalid     N/A      N/A

1    ge2-10-port          H304G2612G1CRW   4A   4 11-JUL-2012 N/A      N/A

2    10ge-oc192-1-port    H704D3812D2N6F   4A   4 14-SEP-2012 N/A      N/A

3    10ge-oc192-1-port    H704D3812D2N8L   4A   4 14-SEP-2012 N/A      N/A

7    xcrp4-base           D211G5012G1JF3  11A   4 20-JAN-2013 N/A      N/A

8    xcrp4-base           D211G5112G1JSM  11A   4 03-JAN-2013 OK       NORMAL

 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++





--
Best regards,
Yuri
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