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<div class=Section1>
<p class=MsoNormal>Hi<o:p></o:p></p>
<p class=MsoNormal>We had a strange problem on one of our SE-100s:<o:p></o:p></p>
<p class=MsoNormal>The physical ports on the device became inactive and none of
them worked anymore.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I checked the ports and I got this message:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>[local]Redback(config-card)#show
port all <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Slot/Port:Ch:SubCh
Type
State<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/1
ethernet
No card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/2
ethernet No
card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/3
ethernet
No card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/4
ethernet
No card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/5
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/6
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/7
ethernet Unavailable
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/8
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/9
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/10
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/11
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/12
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/13
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/14
ethernet
Unavailable <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/15
ethernet
No card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/16
ethernet Unconfigured
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/17
ethernet
Unconfigured <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/18
ethernet
Unconfigured <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/19
ethernet
Unconfigured <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/20
ethernet
No card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/21
ethernet
No card <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>2/22
ethernet
Unconfigured <o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I tried to shutdown on diagnose the card. After finishing
the diagnose and turn on the card I received this log:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:44: %CSM-6-PORT: ethernet 2/2 link state DOWN, admin is DOWN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:44: %CSM-6-PORT: ethernet 2/3 link state DOWN, admin is DOWN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:44: %CSM-6-PORT: ethernet 2/4 link state DOWN, admin is DOWN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:44: %CSM-6-PORT: ethernet 2/15 link state DOWN, admin is DOWN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:44: %CSM-6-PORT: ethernet 2/20 link state DOWN, admin is DOWN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:44: %CSM-6-PORT: ethernet 2/21 link state DOWN, admin is DOWN<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:45: %CSM-6-CARD: slot 2, ALARM_CLEARED: Circuit pack power-on
diagnostic failed<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:52: %CSM-6-CARD: card carrier INSERTED in slot 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:52: %CSM-6-CARD: MIC number 1 ge-2-port REMOVED from slot 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:52: %CSM-6-CARD: MIC number 2 fe-12-port REMOVED from slot 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:55: %CSM-6-CARD: MIC number 1 ge-2-port INSERTED in slot 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:56: %CSM-6-CARD: MIC number 2 fe-12-port INSERTED in slot 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01]
bringinElf_block():linecard slot 2:EPPA Mem Verify
failed:memaddr[0x00000038], read val[0x0000053c], write val[0x0040053c]<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01] PPA Loader
error: linecard slot 2 ppaNo(4) status(0x00000000) bringinElf_block<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01]
bringinElf_block():linecard slot 2:EPPA Mem Verify
failed:memaddr[0x00050038], read val[0x0000053c], write val[0x0040053c]<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01] PPA Loader
error: linecard slot 2 ppaNo(4) status(0x00000000) bringinElf_block<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01]
bringinElf_block():linecard slot 2:EPPA Mem Verify
failed:memaddr[0x01f00118], read val[0x64f2616d], write val[0x6472616d]<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: [pktSlot_01] PPA Loader
error: linecard slot 2 ppaNo(4) status(0x00000000) bringinElf_block<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:19:57: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:00: %CSM-6-CARD: slot 2, ALARM_MAJOR: Circuit pack power-on diagnostic
failed<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:00: %CSM-6-CARD: Initialization failure on card carrier in slot 2<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01] linecard
slot 2: GENERIC_FAILURE: Memory or Communication Failure - zero program
didn't finish in time - EPPA, 60 iterations<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01]
localPktCardDownloadBlocking(linecard slot 2)failed.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01] linecard
slot 2: GENERIC_FAILURE: PPA download failure<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01]
pktCBCardEnable(linecard slot 2) card failed. Exit.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: pktLayer :ERROR:HI:logger():<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS: [pktSlot_01]
pktCBCardEnable(linecard slot 2)failed.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>May
7 15:20:01: %LOG-6-TDM_CONS:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Also
based on the show hardware detail ,I have HW Failure:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Slot
:
2
Type
: carrier <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>EEPROM
id/ver :
0x5a/4 SlipFpga
rev :
0x0 <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>IPPA
memory :
N/A
EPPA memory :
N/A <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Temperature
: N/A <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Card
Status : HW
failure POD
Status :
Fail <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Card
State : PPA download failure<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>ODD
Status : Not
Available <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Ports
Entitled :
All
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>Active
Alarms : Circuit pack power-on diagnostic failed<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>MIC
1 : Not
Present Serial
No :
UNAVAILABLE <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'>MIC
2 : Not
Present Serial
No :
UNAVAILABLE <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Lucida Console"'><o:p> </o:p></span></p>
<p class=MsoNormal>Any Idea what was happened and What should I do now?<span
style='font-size:8.0pt;font-family:"Lucida Console"'><o:p></o:p></span></p>
</div>
<BR><BR>__________ Information from ESET NOD32 Antivirus, version of virus signature database 5096 (20100507) __________<BR><BR>The message was checked by ESET NOD32 Antivirus.<BR><BR><A HREF="http://www.eset.com">http://www.eset.com</A><BR> </body>
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