<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>Ok..if the card is faulty then does Redback do the repair. Because XCRP3 is not production now. and it is costly to change all the XCRP3 with XCRP4.</DIV>
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<DIV><BR><BR>--- On <B>Mon, 8/9/10, Tanan Satayapiwat <I><tanan.satayapiwat@ericsson.com></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Tanan Satayapiwat <tanan.satayapiwat@ericsson.com><BR>Subject: RE: [rbak-nsp] Help me to indentify this problem!<BR>To: "Navin Nepali" <navin_n@yahoo.com>, "redback-nsp@puck.nether.net" <redback-nsp@puck.nether.net><BR>Date: Monday, August 9, 2010, 2:35 PM<BR><BR>
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<DIV dir=ltr align=left><SPAN class=yiv782004041079230409-09082010><FONT color=#0000ff size=2 face=Arial>then re-seat it and see if there is an error during boot up.</FONT></SPAN></DIV>
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<DIV dir=ltr align=left><SPAN class=yiv782004041079230409-09082010><FONT color=#0000ff size=2 face=Arial>Tanan</FONT></SPAN></DIV><BR>
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<FONT size=2 face=Tahoma><B>From:</B> Navin Nepali [mailto:navin_n@yahoo.com] <BR><B>Sent:</B> Monday, August 09, 2010 11:04 AM<BR><B>To:</B> redback-nsp@puck.nether.net; Tanan Satayapiwat<BR><B>Subject:</B> RE: [rbak-nsp] Help me to indentify this problem!<BR></FONT><BR></DIV>
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<DIV>I didn't get any messages from the console.</DIV>
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<DIV><BR><BR>--- On <B>Mon, 8/9/10, Tanan Satayapiwat <I><tanan.satayapiwat@ericsson.com></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Tanan Satayapiwat <tanan.satayapiwat@ericsson.com><BR>Subject: RE: [rbak-nsp] Help me to indentify this problem!<BR>To: "Navin Nepali" <navin_n@yahoo.com>, "redback-nsp@puck.nether.net" <redback-nsp@puck.nether.net><BR>Date: Monday, August 9, 2010, 2:28 PM<BR><BR>
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<DIV dir=ltr align=left><SPAN class=yiv782004041yiv94675664855035808-09082010><FONT color=#0000ff size=2 face=Arial>Connect to the console of Slot 7 and if it's cycling through the reboot, you may see some notable errors.</FONT></SPAN></DIV>
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<DIV dir=ltr align=left><SPAN class=yiv782004041yiv94675664855035808-09082010><FONT color=#0000ff size=2 face=Arial>Tanan</FONT></SPAN></DIV><BR>
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<FONT size=2 face=Tahoma><B>From:</B> redback-nsp-bounces@puck.nether.net [mailto:redback-nsp-bounces@puck.nether.net] <B>On Behalf Of </B>Navin Nepali<BR><B>Sent:</B> Monday, August 09, 2010 8:53 AM<BR><B>To:</B> redback-nsp@puck.nether.net<BR><B>Subject:</B> [rbak-nsp] Help me to indentify this problem!<BR></FONT><BR></DIV>
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<DIV>Today my se800 box went down suddenly. The active XCRP3 card's status went to fail and the standby card didn't respond. I manually pulled out both cards and re-inserted. The card in Slot 7 is still in Failed state while the standby card recovered. Now the system is running from the standby card. </DIV>
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<DIV>If I do "show hardware", the slot 7's type is Unknown. So this means the card has hardware fault or still can be used?</DIV>
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