[VoiceOps] Alternative IVR Platform?

[Carlos Alcantar]

Yea the metaswitch does have a nice ivr platform of course its tightly
integrated with there softswitch which isn't a cheap solution but it's
very well done.  And one thing I can speak highly of is Metaswitch
support is awesome.  Hands down best support from any vendor I have
usesd. 

 

From: voiceops-bounces at voiceops.org
[mailto:voiceops-bounces at voiceops.org] On Behalf Of katia goforth
Sent: Friday, July 31, 2009 7:11 PM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] Alternative IVR Platform?

 

err of course if you're talking just about IVR functionality (sorry i
heard MetaSwitch and thought of softswitches)

 

I would look at Iperia and Movius.  Both have some advanced voicemail
and auto attendant functionality.

 

-katia

On Fri, Jul 31, 2009 at 10:08 PM, katia goforth <voiceops at chickey.org>
wrote:

Talking SIP would be at the bottom of my list just based off the fact
that they run on Windows 2003 with MS SQL databases.

 

Metaswitch, Sonus ASX and BroadSoft (BroadWorks) platforms are the top
three that i would think are production-ready.

 

-katia

 

On Fri, Jul 31, 2009 at 10:00 PM, Carlos Alcantar <carlos at race.com>
wrote:

Metaswitch has done a fairly nice job that's what we are running.


-----Original Message-----
From: voiceops-bounces at voiceops.org

[mailto:voiceops-bounces at voiceops.org] On Behalf Of Hiers, David
Sent: Friday, July 31, 2009 5:54 PM
To: Raul Rodriguez; voiceops at voiceops.org
Subject: Re: [VoiceOps] Alternative IVR Platform?

How good is their scripting engine?

We've been able to handle most of our requirements with native broadsoft
call handling, but I do miss the scripting engine and gui in cisco's
ipcc.





David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277


-----Original Message-----
From: voiceops-bounces at voiceops.org
[mailto:voiceops-bounces at voiceops.org] On Behalf Of Raul Rodriguez
Sent: Friday, July 31, 2009 4:13 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] Alternative IVR Platform?

Anyone have any suggestions for alternatives to Talking SIP
(http://www.ivr.com/talking-sip.php)?

Thanks.
-Raul R.
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