[VoiceOps] Call reconciliation across multiple elements
David_Hiers at adp.com
Mon Aug 3 09:54:12 EDT 2009
CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Portland, OR 97201
From: J. Oquendo [mailto:sil at infiltrated.net]
Sent: Monday, August 03, 2009 6:27 AM
To: Hiers, David
Cc: anorexicpoodle; voiceops at voiceops.org
Subject: Re: [VoiceOps] Call reconciliation across multiple elements
Hiers, David wrote:
> We don't, yet, but we're working on it.
> Right now, we use whatever is necessary and sufficient for a particular function. BW CDRs are used for one line of business, while our Sonus CDRs are used for a seperate line. The Acme CDRs are used when we work with our peering partners.
> We've got an in-house app that does some mediation work, and we're looking at orcawave as a possible solution for a global mediation platform.
> Its a pretty hard problem, as B2BUA and 3PCC can change just about anything you'd want to use to correlate the records.
> David Hiers
> CCIE (R/S, V), CISSP
> ADP Dealer Services
> 2525 SW 1st Ave.
> Suite 300W
> Portland, OR 97201
> o: 503-205-4467
> f: 503-402-3277
Acme bought Covergence not to long ago, when was the last time you took a look at what they're doing? They may have something in the new lineup to make your CDR mashup more easier to manage/maintain.
We took a look at Covergence not too long ago (pre Acme purchase) as we're looking to rid ourselves of our Netrakes.
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