[VoiceOps] Call reconciliation across multiple elements

[Hiers, David]

Interesting...

 


David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277 


-----Original Message-----
From: J. Oquendo [mailto:sil at infiltrated.net] 
Sent: Monday, August 03, 2009 6:27 AM
To: Hiers, David
Cc: anorexicpoodle; voiceops at voiceops.org
Subject: Re: [VoiceOps] Call reconciliation across multiple elements

Hiers, David wrote:
> We don't, yet, but we're working on it.
>
> Right now, we use whatever is necessary and sufficient for a particular function.  BW CDRs are used for one line of business, while our Sonus CDRs are used for a seperate line.  The Acme CDRs are used when we work with our peering partners.
>
> We've got an in-house app that does some mediation work, and we're looking at orcawave as a possible solution for a global mediation platform.
>
> Its a pretty hard problem, as B2BUA and 3PCC can change just about anything you'd want to use to correlate the records.
>
>
>  
>
>
> David Hiers
>
> CCIE (R/S, V), CISSP
> ADP Dealer Services
> 2525 SW 1st Ave.
> Suite 300W
> Portland, OR 97201
> o: 503-205-4467
> f: 503-402-3277
>
>
>   

Acme bought Covergence not to long ago, when was the last time you took a look at what they're doing? They may have something in the new lineup to make your CDR mashup more easier to manage/maintain.

We took a look at Covergence not too long ago (pre Acme purchase) as we're looking to rid ourselves of our Netrakes.

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