[VoiceOps] Broadworks R14.SP9 - Unscreened Calls

Kenny Sallee kenny.sallee at gmail.com
Mon Aug 10 11:41:45 EDT 2009


Hi Mark - do you have anymore details on this?  Does it happen to customers
w/o static IP's assigned?  Are all of your customers in the same Enterprise?

Thanks,
Kenny

On Sun, Aug 9, 2009 at 12:12 PM, Mark Holloway <mh at markholloway.com> wrote:

> R14.SP9 Unscreened Calls is broken.  Assign UC to Customer A trunk group,
> assign static IP to Device, calls from the SIP Endpoint work.  Provision
> Unscreened Calls on Customer B, assign appropriate static IP to Customer B's
> Device, calls from Customer B work but Customer A is broken.  Follow the
> same process and provision Customer C, now Customer A and Customer B are
> broken...and so the pattern continues.  Latest PB is loaded.  Opened a TAC
> case but no response yet.
>
>
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