[VoiceOps] VoiceOps Digest, Vol 2, Issue 31
Jastak, Eric
Eric_Jastak at adp.com
Mon Aug 10 14:06:14 EDT 2009
Hi Keith,
I can't say much about XO or Paetec, haven't worked with them yet. However, I have worked with both Level3 and Verizon. We have SIP trunks to both providers. We run several million minutes a month to each provider, so minimum call volume hasn't been an issue for initial setup (contracting issues). Below are my comments regarding both Level3 and Verizon:
Level3
We initially ran with a SIP trunk to Level3. Their InterOp for SIP trunks was thorough, but not overwhelmingly difficult. Also, they will peer directly to you and they don't require VPN tunnels for signaling. We initially had a lot of call drops due to our use of g729 as the primary codec. Level3 admitted to having issues with their Viper network (old outdated gear) and asked us to move to their newer "Vector" network. We have yet to move to their Vector network (all new gear), which supposedly supports g729. So, if you SIP peer to Level3, make sure you are on their newer network if you want a choice of codecs. I'd be interested to hear anyone's opinion of Level3's "Vector" network since we are planning on migrating over to Vector soon...anyone? As far as local inbound, Level3 has been a good provider and easy to work with. They have good national coverage and ordering numbers has been fairly simple. Although, our telco group tells us their cuts are little rough (taking hours instead of minutes). That has irritated a few customers.
Verizon
Verizon InterOp was a bit of a pain. We found them to be more difficult to work with and inflexible in their signaling parameters. For example, Verizon required that we build a VPN tunnel to them for SIP signaling. This required a network redesign for us in order to maintain IP redundancy. Needless to say, it was costly and time-consuming. Also, we found out the hard was that Verizon doesn't handle SIP 491s very well (in glare conditions). They are working on a fix, but it will be 6-12 months before they have a fix. Also, working with their other departments is a whole new process; for example, the people in their toll-free group don't coordinate well with their local inbound group. So, if you want toll-free numbers, you'll have to sign a whole new contract AND bring up a separate VPN tunnel for toll-free numbers. We never had those issues with Level3. I guess Verizon is just a huge company, so it goes with the territory that different departments don't communicate with each other. Finally, Verizon cuts typically are very smooth, taking only a few minutes. Our customers are much happier when we cut to Verizon because they get it done within a 15 minute window...nice. Also, they do a much better job of supporting g729 codec and they network seems more reliable.
That's all I can think of for now...just my two cents. I would definitely like to hear others experiences with these providers and others as we are looking at turning up another SIP partner soon.
Thanks,
Eric
-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org
Sent: Monday, August 10, 2009 10:25 AM
To: voiceops at voiceops.org
Subject: VoiceOps Digest, Vol 2, Issue 31
Send VoiceOps mailing list submissions to
voiceops at voiceops.org
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/voiceops
or, via email, send a message with subject or body 'help' to
voiceops-request at voiceops.org
You can reach the person managing the list at
voiceops-owner at voiceops.org
When replying, please edit your Subject line so it is more specific
than "Re: Contents of VoiceOps digest..."
Today's Topics:
1. Local Inbound Services (Keith Leclaire)
2. Re: SMS gateway API. (Jared Geiger)
3. Re: Local Inbound Services (Rick Garcia)
4. Re: Local Inbound Services (Mark Holloway)
5. Re: Local Inbound Services (Colin Brown)
----------------------------------------------------------------------
Message: 1
Date: Mon, 10 Aug 2009 12:46:42 -0400
From: Keith Leclaire <kleclaire at mywdt.com>
To: <voiceops at voiceops.org>
Subject: [VoiceOps] Local Inbound Services
Message-ID: <C6A5C732.C608%kleclaire at mywdt.com>
Content-Type: text/plain; charset="iso-8859-1"
Hi All,
We?re currently shopping around for a new provider(s) for our inbound local
DID?s (US). We?re currently working with XO and possibly bringing on Paetec.
We?re also going to start looking into Level3, although we hear they require
a hefty monthly minimum which we may not meet at this time. Does anyone have
any experience bringing on Level3 either for their true Local Inbound
product or their VoIP Enhanced Local product?
We need to provide local DID?s for our residential customers and was also
hoping to find a cost effective manner to provide local DID?s as access
numbers into our calling card/international long distance platform. We
realize this may result in utilizing two different products or providers.
Any suggestions from the list?
Thanks,
Keith
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20090810/73bc2bb4/attachment-0001.html>
------------------------------
Message: 2
Date: Mon, 10 Aug 2009 13:11:11 -0400
From: Jared Geiger <jared at compuwizz.net>
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] SMS gateway API.
Message-ID:
<84411c90908101011o2d751342hc03a8860023b0ebc at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Looks like Voxeo which is behind Iris Wireless (aggregator) is starting SMS
enabled DIDs. Check with them to see what their offerings might be.
Hopefully cheaper than Level3.
~Jared
On Mon, Aug 10, 2009 at 10:35 AM, Scott Berkman <scott at sberkman.net> wrote:
> Another option to look at is http://www.msgme.com/. Their primary product
> is a "managed SMS campaign" solution where they provide a portal and do
> most
> of the work for you, but I know one of the original architects and they can
> be fairly flexible and they do have an API.
>
> One nice thing is they have the whole process of getting short codes nailed
> down, so if you really need a custom one they can help you (still costs
> $$$), however they also give you the option to use shared short codes where
> messages are routed based on a keyword in the message body.
>
> -Scott
>
> -----Original Message-----
> From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
> On Behalf Of Andy Davidson
> Sent: Monday, August 10, 2009 2:49 AM
> To: John Todd
> Cc: voiceops at voiceops.org
> Subject: Re: [VoiceOps] SMS gateway API.
>
>
> On 10 Aug 2009, at 01:33, John Todd wrote:
>
> > I'm interested in hearing if anyone has been able to get a decent
> > service provider up and running who supports selling a DID that
> > originates SIP VoIP _and_ will handle bi-directional SMS via some
> > other protocol to the same E.164 address, with minimum quantity 1
> > for service provisioning preferably with credit card or PayPal. I'm
> > looking for North America, but other locations would be interesting,
> > too. Having the ability to port a number (mobile of fixed-line) to
> > the service would cause me to swoon with joy.
>
> You can buy UK numbering with in/outbound SIP and SMS support from AQL
> - www.aql.com.
>
> Thanks
> Andy
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20090810/ef6f52c7/attachment-0001.html>
------------------------------
Message: 3
Date: Mon, 10 Aug 2009 11:12:24 -0600
From: "Rick Garcia" <RGarcia at 360.net>
To: "Keith Leclaire" <kleclaire at mywdt.com>, <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Local Inbound Services
Message-ID:
<A9DC5022577F7E4BBB130C8A4D908883035CEE4C at sbmtexmb03.360networks.local>
Content-Type: text/plain; charset="us-ascii"
Keith,
360networks... provides service across the western US in over 1300 RC's
(We are CLEC in 39 states and own a large fiber network). We provide
inbound call sessions for a monthly MRC and DID's from .05-.20 based on
number of DID's Reserved/Activated. We can take this off-line when you
have some time and I'll get you squared away with one of our sales
engineers.
Best,
Rick
Rick Garcia
VoIP Strategist
360networks (USA) Inc.
206-239-4059 - O
206-999-6666 - C
206-299-9383 - F
From: voiceops-bounces at voiceops.org
[mailto:voiceops-bounces at voiceops.org] On Behalf Of Keith Leclaire
Sent: Monday, August 10, 2009 9:47 AM
To: voiceops at voiceops.org
Subject: [VoiceOps] Local Inbound Services
Hi All,
We're currently shopping around for a new provider(s) for our inbound
local DID's (US). We're currently working with XO and possibly bringing
on Paetec. We're also going to start looking into Level3, although we
hear they require a hefty monthly minimum which we may not meet at this
time. Does anyone have any experience bringing on Level3 either for
their true Local Inbound product or their VoIP Enhanced Local product?
We need to provide local DID's for our residential customers and was
also hoping to find a cost effective manner to provide local DID's as
access numbers into our calling card/international long distance
platform. We realize this may result in utilizing two different products
or providers.
Any suggestions from the list?
Thanks,
Keith
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20090810/709c6598/attachment-0001.html>
------------------------------
Message: 4
Date: Mon, 10 Aug 2009 10:17:07 -0700
From: Mark Holloway <mh at markholloway.com>
To: Keith Leclaire <kleclaire at mywdt.com>
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Local Inbound Services
Message-ID: <C8CC4064-0FDB-4914-BDE2-20E16F2E1C69 at markholloway.com>
Content-Type: text/plain; charset="windows-1252"; Format="flowed";
DelSp="yes"
What state?
On Aug 10, 2009, at 9:46 AM, Keith Leclaire wrote:
> Hi All,
>
> We?re currently shopping around for a new provider(s) for our
> inbound local DID?s (US). We?re currently working with XO and
> possibly bringing on Paetec. We?re also going to start looking into
> Level3, although we hear they require a hefty monthly minimum which
> we may not meet at this time. Does anyone have any experience
> bringing on Level3 either for their true Local Inbound product or
> their VoIP Enhanced Local product?
>
> We need to provide local DID?s for our residential customers and was
> also hoping to find a cost effective manner to provide local DID?s
> as access numbers into our calling card/international long distance
> platform. We realize this may result in utilizing two different
> products or providers.
>
> Any suggestions from the list?
>
> Thanks,
> Keith
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20090810/4e7f3c1f/attachment-0001.html>
------------------------------
Message: 5
Date: Mon, 10 Aug 2009 13:22:42 -0400
From: Colin Brown <zavoid at gmail.com>
To: Keith Leclaire <kleclaire at mywdt.com>
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Local Inbound Services
Message-ID:
<1d1b156c0908101022u2cad61f7ub01ee8c6c9788341 at mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"
Broadvox is very nice.
On Mon, Aug 10, 2009 at 12:46 PM, Keith Leclaire <kleclaire at mywdt.com>wrote:
> Hi All,
>
> We?re currently shopping around for a new provider(s) for our inbound local
> DID?s (US). We?re currently working with XO and possibly bringing on Paetec.
> We?re also going to start looking into Level3, although we hear they require
> a hefty monthly minimum which we may not meet at this time. Does anyone have
> any experience bringing on Level3 either for their true Local Inbound
> product or their VoIP Enhanced Local product?
>
> We need to provide local DID?s for our residential customers and was also
> hoping to find a cost effective manner to provide local DID?s as access
> numbers into our calling card/international long distance platform. We
> realize this may result in utilizing two different products or providers.
>
> Any suggestions from the list?
>
> Thanks,
> Keith
>
>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20090810/1c9914bf/attachment.html>
------------------------------
_______________________________________________
VoiceOps mailing list
VoiceOps at voiceops.org
https://puck.nether.net/mailman/listinfo/voiceops
End of VoiceOps Digest, Vol 2, Issue 31
***************************************
This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
More information about the VoiceOps
mailing list