[VoiceOps] VOIP related 911 deaths
abalashov at evaristesys.com
Tue Aug 25 12:42:16 EDT 2009
And on a similar note replete with the hallmarks of inductive logic:
For every sensational death or other ultimate catastrophe
probabilistically attributable to VoIP E911 issues, there are probably
thousands of cases of minor injuries, increased wait times, and other
situations where the argument could be made that the response should
have been more efficient and/or the problem resolved faster and more
I have seen that come up as a dominant talking point in the context of
calls getting routed to the wrong (in an administrative sense, not
necessarily geographic) PSAP, or ALI information in fixed-line E911
databases not being up to date or applicable at the moment the call
As VoIP gets more even more mobile and nomadic than it already is, I
suspect there won't be any serious solutions until some sort of
sufficiently universal GPS or transponder triangulation scheme similar
to what cell carriers do for 911 is arrived at.
And, of course, that is replete with privacy and due process
Not a simple problem by any stretch of the imagination, even beyond
the technology and standardization aspects.
Sent from mobile device
On Aug 25, 2009, at 12:11 PM, Justin B Newman <justin at ejtown.org> wrote:
> On Tue, Aug 25, 2009 at 11:09 AM, David Hiers<hiersd at gmail.com> wrote:
>> How many people have died because of mis-configured 911 VOIP
>> I know of two such cases, one in FL and one in Calgary.
> Do you mean to say, "How many people have died following a failed
> attempt to dial 911 via VoIP"?
> I would suggest that it is rare for medical professionals to say with
> certainty that had a call been "correctly" terminated to a 911
> operator that a person's life *would* have been saved. Only that
> there would have been an increased likelihood of the caller surviving.
> Semantics, yes. But ... a worthy distinction in my opinion.
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