[VoiceOps] 811 locate service
anorexicpoodle
anorexicpoodle at gmail.com
Tue Aug 25 16:00:09 EDT 2009
Yep, we route 811 to the local digalert number. 611 is handled
differently.
On Tue, 2009-08-25 at 15:27 -0400, Peter R. wrote:
> http://en.wikipedia.org/wiki/8-1-1
>
> All 811 services in the U.S. will end up using 611 by early 2007, as the
> United States Federal Communications Commission (FCC) in March 2005 made
> 811 the universal number for the 71 regional services that coordinate
> location services for underground public utilities in the U.S.
>
> anorexicpoodle wrote:
> > Its not a regulatory requirement that I am aware of but providing
> > support for 811 and 311 in a residential play has become a expectation
> > from the customer so that it works exactly like POTS. We didn't find
> > it terribly difficult even on the national level, the biggest issue we
> > encountered was just maintaining national translations for all the
> > destination call centers.
> >
> > On Tue, 2009-08-25 at 07:57 -0700, David Hiers wrote:
> >> The recent backhoe-fade issue brings up an interesting topic:
> >>
> >> As VOIP networks, are we legally required to provide 811 services?
> >>
> >> I"m pretty sure that we're exempt, want to kick it around with the
> >> group for a consensus view....
> >>
> >>
> >>
> >>
> >> David
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> >>
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