[VoiceOps] SMS apps, providers, and peers
hiersd at gmail.com
Wed Dec 9 11:11:20 EST 2009
Woohoo! I might have started the longest thread in the history of voiceops :)
I don't know from nothing about business. All I'm really sure of is
that I've got several furlongs of managers that simply won't go away
until I get some kind of SMS solution wired up.
Thanks for the input, everyone,
PS: Next I think I'll ask something like "If IPv4 is so broken, why
throw good money after bad and invest in IPv6?"
On Tue, Dec 8, 2009 at 8:37 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
> Peter Beckman wrote:
>> Hell, I'm not even sure what _I_ am doing next year, much less the rest
>> the world when it comes to text messaging communications. I do know that
>> SMS is growing now, is in active use now, and for me to put some effort
>> into building a messaging infrastructure surrounding my VoIP service
>> sense. If I do it intelligently, then the messaging infrastructure I
>> build now can support SMS now and whatever comes next later.
> Agreed. At the end of the day, prognostication of such organic market
> trends is informed voodoo at very best. This will, as it has, remain a
> matter of opinion at the end of the day.
>> Most of the smartphones can't run a messaging app in the background, and
>> if it can, which one should it?
> That is not entirely true. Many smartphones can run a messaging app in the
> background; for those that can't, there are ways around it.
> For example, Apple is notorious for prohibiting the concept on the iPhone.
> However, it does provide a "push notification" API which can be used by an
> application that has servers on the back end holding connections to
> messaging services open surrogately. In my case, I use the Beejive IM
> client to stay connected to our company's internal Jabber/XMPP server; when
> one of our associates sends me a message to the appropriate account, I
> receive an incoming message on my phone that is identical to an incoming SMS
> in appearance and disposition. However, when I press "View" it will open
> Beejive instead of the SMS application and initiate a conversation. Thus,
> my experience of receiving an IM this way is not different than my
> experience of receiving an SMS, although I agree that other limitations are
> presently in force (who can send me an IM that way, how easily, what type of
> phone it takes to make that happen, etc.)
> It's a nasty hack, to be sure, and I predict this aversion to TSRs will
> gradually go away, or be replaced by a more elegant compromise to support
> asynchronously generated incoming events without client-side polling (aka
>> The only thing all handsets and all
>> carriers support for public messaging is SMS. Until the phone can
>> natively and in a built-in way support other messaging platforms that are
>> supported by all handsets and carriers, SMS is here for a while. Just
>> because it sucks and there are better things out there doesn't mean it's
>> going away. Look at Beta vs VHS -- better did not win.
> And BlueRay did not displace DVD. I agree that better is not always a
> winner, especially if it's more expensive. My position is a bet on whether
> mobile handsets will continue to be used principally as phones and textual
> data terminals in the next 1-3 years. I predict that they will not, and if
> they will, certainly the user expectations will grow to a superset of what
> SMS currently provides. The price and maximum length of messages is the
> most crippling, not the format.
>> I believe it is impossible for anyone to know what will replace SMS, or
>> even if SMS will be replaced entirely in the next 2-20 years. If you do,
>> don't tell us! Build it yourself, and wait for the money to roll in,
>> because you'll be the only provider offering it.
> It is not necessary to know what will replace it with great confidence in
> order to be quite certain that it will be replaced by something.
>> In the meantime, building SMS capabilities into VoIP DIDs is a service
>> that can be sold now, and my gut says for a good long while (5+ years).
> I suppose it really depends on the market and the context. My argument is
> not that SMS is not useful or sellable now, but rather that the onerous
> terms, tight control and hefty minima aren't worth bothering with. Our
> premises differ in that I do not share your perception that it is
> practically free money simply being left on the table; it is not effortless
> or wholly cheap to develop, productise and bill SMS services.
> Alex Balashov - Principal
> Evariste Systems
> Web : http://www.evaristesys.com/
> Tel : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
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