[VoiceOps] 10 digit craziness

[Justin Randall]

Ouch!

Yeah working with carriers the deal with both National and International
traffic it's always best to stick with one of the below setups to avoid
billing/routing issues of this kind:

  - 10D National Dialing with 011+CC-NDC+STNC for International
  - Full E164 (with or without the "+") for both National and
International

Helps preventing calls to Toronto avoid going our to Switzerland.

Justin

-----Original Message-----
From: voiceops-bounces at voiceops.org
[mailto:voiceops-bounces at voiceops.org] On Behalf Of David Hiers
Sent: Tuesday, December 22, 2009 12:37 PM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] 10 digit craziness

For the good of the order...

We just worked through an issue in which 10 digit domestic calls were
being routed (correctly) as domestic but rated and billed
(incorrectly) as international.

503-nxx-xxxx were rated for El Salvador, etc.

We caught it pretty early, and the carrier fixed it for us.  Still, it
was a pretty interesting problem to work through, and something to add
to your list of "things that can go wrong".


Best,

David
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