[VoiceOps] BYOB CPE
carlos at televolve.com
Wed Nov 11 16:29:10 EST 2009
On 11/11/09 2:03 PM, Dawson, Robert wrote:
> What is the general consensus on CPE for hosted VoIP customers that
> are providing their own connectivity. Are you using whatever the
> customer provides, requiring a particular device, etc.? We typically
> use Edgewater, just wanted to see what others were doing.
If they are providing the internet service we use the existing network
equipment. We provide the VoIP hardware of course. The customer is
warned that if there are call issues, the first thing we'll do is tell
them to replace the router, and we'll provide a list of acceptable routers.
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