[VoiceOps] Toll Fraud

Nick Vermeer nvermeer at rgts.com
Fri Oct 23 13:18:47 EDT 2009

I'd like tap the collective knowledge here for some fraud prevention and detection resources.

Anyone have any information they can share on common fraudulent calls (i.e. Countries and associated digit strings)
What metrics have worked best to match to detect fraud before it becomes a significant cost?
What platforms have people used to analyze the raw data?

Links or RTFM pointers appreciated :).

Nicholas Vermeer
 (ph) +
(fax) +
(email) nvermeer at rgts.com<mailto:nvermeer at rgts.com>

Rockefeller Group Technology Solutions, Inc.
1221 Avenue of the Americas
New York, NY  10020-1095

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