[VoiceOps] Defect rate

David Hiers hiersd at gmail.com
Wed Sep 2 15:22:59 EDT 2009


Hi,
Do you ever feel like you're part of your vendor's QA department?

Sometimes it seems that the number and severity of the patched defects
seems to be pretty high in our field, and that most of the patched
defects should have never made it out of QA and into GR in the first
place.



Thanks,

David


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