[VoiceOps] Looking for Vonage contact

Frank Bulk frnkblk at iname.com
Wed Dec 1 23:59:00 EST 2010

You're best chance may be getting a Vonage customer to call into the support
line and complain that they can't call that number.


-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Matthew S. Crocker
Sent: Wednesday, December 01, 2010 12:28 PM
To: voiceops
Subject: [VoiceOps] Looking for Vonage contact

We ported a number a Vonage customer number away from Vonage last week.  The
actual carrier was Paetec.  The number port completed but Vonage hasn't
deleted the number from their system.   Customers on Vonage cannot call the
number but the rest of the world can.  Vonage customer service is worthless,
hold -> transfer -> disconnect

 Does anyone have a contact at Vonage for port out of level 3 support?



Matthew S. Crocker
Crocker Communications, Inc.
PO BOX 710
Greenfield, MA 01302-0710
P: 413-746-2760

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