[VoiceOps] IAM callername instead of CNAM

Carlos Alvarez carlos at televolve.com
Thu Feb 4 11:13:51 EST 2010

On 2/4/10 7:59 AM, David Birnbaum wrote:
> It sure sounds like it.  TWTC is "cheating", I suppose, and depriving
> the rightful owner of that number of their CNAM revenue (should you take
> the carrier view of things).
> Regardless of what the "best" answer is, in the US all carriers are
> supposed to deliver CNAM by dipping the central database, paying the
> owning carrier, and delivering the result to their subscriber. But
> that's really a discussion for another thread.

Another "cheater" that has a very annoying policy...  Cox Communications 
seems to have a 6-18 month lag in their CNAM update policy.  I really 
don't know how they do it (download and store all CNAM?), but all CNAM 
changes take a very long time to reach their customers.  It's a source 
of constant complaints when our customers (businesses) call their homes 
(Cox) and get an old CNAM.

Carlos Alvarez

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