[VoiceOps] RHEL nm watchdog kernel panic

[James Hess]

On Mon, Jan 11, 2010 at 7:36 PM, Ujjval Karihaloo
<ujjval at simplesignal.com> wrote:

NMI watchdog panics can be caused by a number of things,  primarily
kernel deadlock, or  machine check exceptions.   The log output of a
panic you got  _should_  be more detailed than just  'NMI watchdog'
message.

'NMI watchdog'  is just the name of the  error detection method that
provided the panic message.

> Yes, it is 4.x, my bad.
> Ujjval Karihaloo

Then  you might want to gather some details (especially, how to
reproduce it) and create a support incident with Redhat, to request
technical assistance/a workaround   regarding that ancient kernel, or
find means to migrate to a newer major release  that isn't so ancient.

e.g.  To gather info,  setup  RH4 'netdump'   and  'netconsole'.
Have  more detailed logs and a kernel crashfile  dumped  to another
server  over syslog and ssh netdump user,  in  case of another lockup.


In early 2.6 kernels such as the 2.6.9 kernels used by RH4, there were
some deadlock issues that could cause this.  RH 4.x  is now  in the
last phase of  RH4's  production support life cycle, according to
Redhat support policy has just a little more than 2 years left.

No new minor releases or new hardware enablement are expected,
only  certain  security errata  and  mission critical bugfixes.

The issue may need to be reported to Redhat,  by a customer, before
they will  look into a bugfix....

--
-J