[VoiceOps] Calls coming into our LRN
Hiers, David
David_Hiers at adp.com
Mon Nov 8 17:49:56 EST 2010
Since those calls would be doomed to fail if your long-suffering receptionist wasn't in the loop, send 'em off to a custom treatment/intercept.
David Hiers
CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277
-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Paul Timmins
Sent: Monday, November 08, 2010 2:32 PM
To: Chris Wallace
Cc: VoiceOps
Subject: Re: [VoiceOps] Calls coming into our LRN
On 11/08/2010 04:37 PM, Chris Wallace wrote:
> Years ago our switch tech decided to make our main company number the same as our LRN. We have had an ongoing issue where calls to an LNP'd number do not come into our switch with the original called number and they are routed into our company PBX and we end up becoming the switchboard for people trying to reach our customers. It seems as though we have been more and more of these calls lately. Has anyone dealt with a similar issue? If so, what was your resolution?
>
We have ours set up as RCFs to the network operations center so we know
when there are LD providers stripping the generic address parameter,
which would cause that. I've seen qwest do it a lot. :/
It's not happening often enough to be a problem, but it seems to happen
more on our LATA 344 customers.
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