[VoiceOps] 3-1-1 Service Rules/Regulations

John Osmon josmon at rigozsaurus.com
Fri Oct 15 01:46:15 EDT 2010


On Thu, Oct 14, 2010 at 11:40:22AM -0400, Christian Pena wrote:
>  Does anyone have any experience/knowledge on the 3-1-1 service?
> 
> Is routing to a local 3-1-1 center for applicable metropolitan areas 
> mandatory?

I don't know about the legal requirements -- but when I had
a voice network to worry about, I used to call the 311 center
and ask them for their 7/10 digit number.  We'd direct 311 calls
to that number, and kept things working the way the customers
expected.


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