[VoiceOps] T-Mobile goes straight to voicemail

Hiers, David David_Hiers at adp.com
Mon Aug 22 12:37:41 EDT 2011

I suppose someone could put the CALLED number in the CALLING number's field after you originate the call.

David Hiers

ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277

###Please note my email address is changing:
###from David_Hiers at adp.com
###  to David.Hiers at adp.com

From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Darren Schreiber
Sent: Monday, August 22, 2011 9:33 AM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] T-Mobile goes straight to voicemail

                We've discovered that our VoIP calls, via provider X, go directly to voicemail for any T-Mobile customers called. Calls via Skype ring the phone, as do landlines. This is reproducible - happens every time.

                Anyone seen this & have any ideas on the cause? I've confirmed we're setting Caller ID and ANI information correctly on our side, I believe anyway. But generally speaking how would a call even terminate at T-Mobile but not ring the phone? Seems od...

[cid:image001.png at 01CC60AF.237427E0]Darren Schreiber
CEO / Co-Founder

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