[VoiceOps] VQManager (Tim Donahue) From Chet

Wed Feb 16 13:23:27 EST 2011

Initially we checked out VQManger.  It is good for enterprises yet if you are a service provider and need to go over 1000 concurrent calls this solution is not for you.  
We have been using Palladion for the past few months.  Engineering and NOC are very happy with the product.  No matter what product you use I would suggest using Taps for your voice traffic. 
Initially we were using SPAN ports off of cisco switches and we were getting horrible packet drops.  Once we put the taps in the MOS scores were shown properly. 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hi all,

I was looking around for voice quality analyzers for our voice
network, and after getting over the sticker shock from one of the
"hardware" based companies, I came across VQManager from ManageEngine.
I am planning on installing it on a test server, and throwing some
traffic at it off of a SPAN port, but I was hoping someone here would
have some insight as to how well their system works.  Looking at their
online demo site, some of the features (like the call ladder
generation) seem like they would be quite useful for troubleshooting,
but if the quality monitoring doesn't work too I won't be able to sell
the idea of using it to management.

Has anyone here used VQManager on the ITSP level? How is the
scalability? Have you found their Quality/MoS calculations to reflect
reality or at least your user's perception of reality? ;)

Thank you for your input.

Tim

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From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org
Sent: Wednesday, February 16, 2011 12:00 PM
To: voiceops at voiceops.org
Subject: VoiceOps Digest, Vol 20, Issue 13

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Today's Topics:

   1. Level 3 still having issues? (Ujjval Karihaloo)
   2. VQManager (Tim Donahue)
   3. Re: VQManager (Michael Lauricella)

----------------------------------------------------------------------

Message: 1
Date: Tue, 15 Feb 2011 09:56:04 -0800
From: Ujjval Karihaloo <ujjval at simplesignal.com>
To: "voiceops at voiceops.org" <voiceops at voiceops.org>
Subject: [VoiceOps] Level 3 still having issues?
Message-ID:
	<EB7435A0AAA8874F845F4A88F1B3992406649A031E at EXMBXCLUS01.citservers.local>

Content-Type: text/plain; charset="us-ascii"

We have noticed traffic inbound into our network flopping between our 2 locations in CA and CO.
On talking with our ISP they have not re-peered with Level 3 as of yesterday 4 pm MST

Have anyone else out there noticed it?

Ujjval Karihaloo

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Message: 2
Date: Tue, 15 Feb 2011 19:22:42 -0500
From: Tim Donahue <tim.donahue at gmail.com>
To: voiceops at voiceops.org
Subject: [VoiceOps] VQManager
Message-ID:
	<AANLkTikwTpg3p3N6AP_uYKPMC5qH_Q2oidgb-TCFgn0M at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

Hi all,

I was looking around for voice quality analyzers for our voice
network, and after getting over the sticker shock from one of the
"hardware" based companies, I came across VQManager from ManageEngine.
I am planning on installing it on a test server, and throwing some
traffic at it off of a SPAN port, but I was hoping someone here would
have some insight as to how well their system works.  Looking at their
online demo site, some of the features (like the call ladder
generation) seem like they would be quite useful for troubleshooting,
but if the quality monitoring doesn't work too I won't be able to sell
the idea of using it to management.

Has anyone here used VQManager on the ITSP level? How is the
scalability? Have you found their Quality/MoS calculations to reflect
reality or at least your user's perception of reality? ;)

Thank you for your input.

Tim

------------------------------

Message: 3
Date: Wed, 16 Feb 2011 11:31:02 -0500
From: Michael Lauricella <mlauricella at gmail.com>
To: Tim Donahue <tim.donahue at gmail.com>
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] VQManager
Message-ID:
	<AANLkTi=0+QAT6P7jRTnbM6Tmhjo-7JL7=48dhPHZFkF+ at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

I haven't used VQ manager but I know that the PALLADION solution from IPTEGO
does everything you are looking for and then some.

On Tue, Feb 15, 2011 at 7:22 PM, Tim Donahue <tim.donahue at gmail.com> wrote:

> Hi all,
>
> I was looking around for voice quality analyzers for our voice
> network, and after getting over the sticker shock from one of the
> "hardware" based companies, I came across VQManager from ManageEngine.
> I am planning on installing it on a test server, and throwing some
> traffic at it off of a SPAN port, but I was hoping someone here would
> have some insight as to how well their system works.  Looking at their
> online demo site, some of the features (like the call ladder
> generation) seem like they would be quite useful for troubleshooting,
> but if the quality monitoring doesn't work too I won't be able to sell
> the idea of using it to management.
>
> Has anyone here used VQManager on the ITSP level? How is the
> scalability? Have you found their Quality/MoS calculations to reflect
> reality or at least your user's perception of reality? ;)
>
> Thank you for your input.
>
> Tim
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
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