[VoiceOps] Sprint Wireless

[Carlos Alvarez]

Not always useful.  We have that too, but our Sprint phone was able to call
the numbers with this issue while other Sprint phones were not.  I never
found out the root cause, but all of the problems were happening to people
who were in a specific location with about a five mile radius.


On Tue, Nov 22, 2011 at 11:36 AM, Carlos Alcantar <carlos at race.com> wrote:

> That¹s what we do have a cell phone from the top 4 major wireless carriers.
>
> Carlos Alcantar
> Race Communications / Race Team Member
> 101 Haskins Way, So. San Francisco, CA. 94080
> Phone: +1 415 376 3314 / carlos at race.com / http://www.race.com
>
>
>
>
>
> -----Original Message-----
> From: Shane Young <VoiceOps at shaneyoung.com>
> Date: Tue, 22 Nov 2011 11:25:53 -0600
> To: VoiceOps <voiceops at voiceops.org>
> Subject: Re: [VoiceOps] Sprint Wireless
>
> Quoting Robert Dawson <RDawson at alliedtelecom.net>:
>
> > That is the route I have found works best as well, referring back to
> >  the calling party to contact the carrier. I hate delegating an
> > problem back to a customer but it seems like the most efficient path.
>
> An easy (and inexpensive) way to avoid this type of "delegation" is to
> buy a prepaid phone on the carrier you are having issues with.  You
> can then recreate the issue yourself and report the trouble.
>
> You can also confirm that the trouble has cleared without bothering others.
>
> The amount of time you can save can be well worth the small investment.
>
> A friend of mine keeps a drawer full of them for just that reason.
>
>
>
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-- 
Carlos Alvarez
TelEvolve
602-889-3003
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