[VoiceOps] Unportable Numbers

[Scott Berkman]

There is at least one rural iLEC in NE Georgia that is a PITA to work with.
If nothing else, I've seen them require direct tandem trunking (to their
tandem) or else they will not deliver calls to ported out TNs across the
regular iLEC (ATT) tandem.

 

I've always been interested in the legality of this since my understanding
of the FCC order is that it requires all LECs to allow for porting without
any loss of functionality to the end user.

 

One option is of course to file a complaint with the FCC per the following
link:

http://www.fcc.gov/complaints

 

                -Scott

 

From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Rob Hutton
Sent: Wednesday, October 19, 2011 1:51 PM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] Unportable Numbers

 

We have a customer in Northeast Georgia that currently has their phone
service through an ILEC who I have been told will not sign the sharing
agreements with the underlying VOIP networks, and therefore no one that I
can find has any rate centers in that area. Also, the VOIP carriers have not
been willing to do a off network port request, which when refused would
allow me to continue forward on a complaint with the regulatory bodies.

 

The underlying VOIP network companies have told me that they have Local
Number Portability departments to work through this stuff, and I need to
work with my higher level carriers to get a case opened with their LNP
departments before they will talk to me. The higer level carriers are
telling me they don't know what to do because they have never run into this
before.

 

Does anyone have any experience working through this mess?

 

Thanks in advance for your help,

Rob

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