[VoiceOps] Contact for Adtran Tier 2 or sales rep.

[Frank Bulk]

My experience with ADTRAN's telephone support was very poor -- they don't
guarantee any kind of estimate to call back time.  Depending on their
backlog, it could be days.

The solution was to find the SE for the ADTRAN territory I'm in.

Frank

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of Owen Roth
Sent: Wednesday, August 15, 2012 7:31 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] Contact for Adtran Tier 2 or sales rep.

Oddly, I'm having a hard time getting a call back from Adtran support
regarding a Tier 2 issue or my sales rep, if he or she exists.

If anyone has a contact that they could supply me off-line, I'd appreciate
it.

Best,
------------
Owen Roth
Snr Network Engineer
Impulse Advanced Communications
owen at impulse.net
805-884-6332


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